Program Manager Job Description
Wages
$25.00-29.00
Summary
The primary role of the Program Manager is the management of client planning, including all
person-centered plans in compliance with State and Federal regulations. This position is a
strong advocate for all of Kittitas Interactive Management (KIM) clients. The Program Manager
oversees program management for client services.
Essential Duties and Responsibilities
• Implement and evaluate individualized programs for clients, Including:
o Treatment team plan
o Functional assessments and Safety Plan
o Implementing and overseeing PBSP’s
o Implementing and managing IISP’s
• Assist with client’s ID processes including:
o Food Assistance application
o Social Security Cards
o State ID
o Birth Certificate
• Manage the development and implementation of Individual Program Plans (i.e.,
Inventory Updates, POC data changes, IFP data changes, etc).
• Patriciate in treatment team meetings, including all coordination between KIM, clients,
client guardians, DDA, therapist, and other interested parties.
• Supervise all monthly charting and revising of calendars done by Training and Program
Supervisors.
• Manage all data collecting of KIM client information regarding client planning.
• Manage client planning paperwork that involves guardians/legal representatives.
• Maintain a high degree of confidentiality when dealing with client matters relative to
organizational functions. Treat client information carefully and confidentially maintaining
privacy and security at all times. Be honest with all KIM parties, providing them clear,
complete, and factual information.
• Acknowledge the needs, wants, and rights of clients with dignity and respect.
• Be aware and abide by all agency policies, procedures, and practices.
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• Oversee compliance of treatment team and therapist documentation.
• Assist case resource manager with development of CSCP.
• Report promptly instances of injuries, behaviors, abuse, and safety hazards, etc. to the
proper chain of command.
• Oversee incident report, non-medical and healthcare related issues.
• Patriciate in Household configuration, and intake or transition of clients regarding client
planning.
o Community Protection Site Approvals
• Assist in the management of fundraising events.
• Participate in community events and programs that help improve the quality of life for
the individuals that we support.
Education and Experience
• Minimum age of 18 years.
• Current criminal background check, cleared by DSHS before working alone, unsupervised
with clients.
• Valid driver’s license or Washington State ID.
• Must have a minimum of one year as a Training and Program Supervisor.
• Bachelor Degree desired, but not required.
• Ability to work with minimal supervision.
• Excellent written and verbal communication skills.
• Capability to adapt to a fast-changing environment.
• Exercises time management skills to manage multiple high priority projects.
• Ability to gain the trust and confidence of the executive and management team.
Certificates, Licenses and Registrations
• None required
Knowledge, Skills and Abilities
Language Skills: Excellent reading comprehension and written communication skills required. For
example: ability to read, analyze, and interpret documents, reports, technical specifications,
governmental regulations, and correspondence. Ability to apply proper grammar, spelling,
punctuation, and format to communications. Ability to present information in one-on-one, small
group, and large group situations to management and staff.
Mathematical Skills: Ability to work with basic mathematical concepts, and ability to draw and
interpret graphs.
Reasoning Ability: Ability to solve a wide range of practical problems and deal with a variety of
concrete and complex variables; ability to interpret a variety of instructions furnished in written,
oral, diagram, or schedule form; and ability to deal with multiple variables.
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Computer Skills: Ability to operate related computer applications (i.e. word processing and
spreadsheet applications), and business equipment including personal computer, copy machine,
fax machine, and telephone.
Physical Demands
Talking: Able to convey detailed or important instructions or ideas accurately, loudly, or quickly.
Average Hearing: Able to hear average or normal conversations and receive ordinary information.
Finger Dexterity: Using primarily just the fingers to make small movements such as typing, picking
up small objects, or pinching fingers together.
Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or
fingers.
Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect
documents or products, or operate machinery.
Physical Strength: Frequently required to sit, stand, and walk and occasionally required to stoop,
kneel, crouch, or crawl. Occasionally required to lift and/or move up to 20 lbs.
Your Work Place
Internally, work is normally performed in a home setting, where exposure to conditions of extreme
heat/cold, poor ventilation, and fumes are very limited. Noise level is moderate and may include
sounds of normal house hold equipment (furnaces, telephones, etc.). No known environmental
hazards are encountered in the normal performance of job duties.
Intent and Function of Job Descriptions