Direct Care Juvenile Justice & Mental Health Supervisor

PHOENIX RESIDENTIAL

Dallas, TX

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JOB DETAILS

SALARY

$23–$25 Per Hour

SKILLS

Autism, Behavioral Health, Coaching, Communication Skills, Computer Programming, Conflict Resolution, Criminal Justice, Driver's License, Federal Bureau of Investigation (FBI), Licensing, Maintain Compliance, People Management, Performance Reviews, Problem Solving Skills, Psychiatry and Mental Health, Psychology, Regulations, Social Work, Training/Teaching

LOCATION

Dallas, TX

POSTED

30+ days ago

Benefits:

Bonus based on performance
Competitive salary
Employee discounts
Free food & snacks
Opportunity for advancement
Paid time off
Training & development

Location: Ellis County / Dallas–Fort Worth, TX (On-Site)
Facility: Phoenix Residential
Position Type: Full-Time/Non-Exempt
Hours: 40 hours per week

About the Role

We’re looking for a Direct Care Supervisor with backgrounds in juvenile detention, behavioral health, or residential treatment. This is a hands-on role working with youth (ages 6–17) with mental health behaviors/diagnosis or Intellectual Disabilities/Autism. You’ll ensure safety, provide structure, and support their treatment journey.

Full-Time Supervisor Pay - $23 - 25 per hour, DOE

Supervisor must be available for a flexible schedule, including evenings, weekends, holidays, and on-call rotations, to meet program and staffing needs

What You’ll Do

Supervise, train, coach, and evaluate direct care staff

Coordinate staff schedules, assign duties, and manage shift coverage

Provide support during crises and ensure staff adhere to behavior management protocols

Oversee daily routines, therapeutic activities, school involvement, and life-skills programming

Maintain compliance with juvenile justice standards, mental health regulations, and organizational policies

Conduct room checks, facility walkthroughs, and contraband prevention measures

Lead crisis response and oversee use of approved verbal and physical de-escalation strategies

What We’re Looking For

Bachelor’s degree in psychology, social work, criminal justice, or related field (some agencies accept experience in lieu of degree). 23+ years old (per state licensing requirements)

Minimum 3 years of supervisory experience in juvenile justice, residential treatment, or mental health direct care

Training/certification in crisis intervention required

Strong communication, problem-solving, and conflict-resolution skills

Valid driver’s license

Must pass FBI fingerprinting & drug test

Supervisor must be available for flexible scheduling, including evenings, weekends, holidays, and on-call rotations, to meet program and staffing needs

Why Phoenix Residential?

Competitive pay
Training provided, Professional Development (trauma-informed care, TBRI)
Clear path for advancement
Join a mission-driven team making a real impact

Direct Care Juvenile Justice & Mental Health Supervisor

PHOENIX RESIDENTIAL

Dallas, TX

About the Company

PHOENIX RESIDENTIAL

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