Dining Room Supervisor 00631

Christopher Newport University

Newport News, VA

JOB DETAILS
SALARY
$34,277–$42,268 Per Year
SKILLS
Advertising, Communication Skills, Conferences, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Diversity, Employee Orientation, Food Services, Heavy Lifting, Lift/Move 20 Pounds, Lift/Move 50 Pounds, Maintenance Services, Mathematics, Memory Hardware, Multitasking, Operational Support, Operations Management, People Management, Physical Demands, Presentation/Verbal Skills, Restaurant, Retail, Retail Management, Retirement Plan, Sanitation, Writing Skills
LOCATION
Newport News, VA
POSTED
4 days ago

Posting Details

Position Information

Working Title Dining Room Supervisor 00631 Role Title Food Service Technician II Position Number 00631 FLSA Non Exempt Appointment Type Full Time Type of Posting General Public Is Sensitive Position? No If Sensitive Position, please paste statement

N/A

Designated Personnel Yes Responsible Employee

This position is designated as a "responsible employee" who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.

If Designated Personnel, please paste statement

This position is a "designated position" meaning this position could potentially be required to work (depending on the event) during an emergency closing.

Statement of Economic Interest No If Statement of Economic Interest, please paste statement Is this a restricted position subject to availability of funding? Yes If Restricted Position, please paste statement

This is a restricted position subject to availability of funding.

Departmental Objective

In support of Christopher Newport University's mission, the mission of CNU Dining Services is to provide CNU students with the highest quality in food and dining experiences. In doing so, we are committed to providing fast and customer-friendly services and to provide clean and positive atmospheres throughout the Dining Services operations. Other important components of our mission are to create and cultivate an inclusive environment that helps support places on campus, beyond the classrooms, where intellectual inquiry may occur, and in which social and civic values are fostered. The mission further extends to providing for meaningful, pleasant, and memorable dining experiences, including special theme meals/dining events, in support of inclusivity and other civic values of CNU, and that add to the quality of the cultural life of the CNU community and the Commonwealth, as welcoming gathering places for students, faculty, staff, and guests. In addition, Dining Services aspires to provide high levels of excellence and professionalism in rendering superior customer-focused services to students, faculty, staff, guests, and visitors of the University, with close attention to detail and with a caring and concerned approach, targeted at delivering outstanding results in serving customer needs and achieving high levels of customer satisfaction.

Purpose of the Position

The primary purpose of this position is to provide high-level supervision and operational oversight for dining locations, transitioning based on the university's academic calendar. During the academic year, the incumbent is responsible for monitoring and managing retail dining locations (such as the Discovery Café), ensuring exceptional customer service and efficient transaction handling. During the summer months, the focus shifts to supporting residential dining operations, overseeing meal service, sanitation, and staff coordination to meet the needs of summer conferences and campus residents.

Knowledge, Skills, and Abilities Related to Position

  • Ability to communicate in writing or verbally to both supervisors and subordinates
  • Basic math skills
  • Good organizational skills
  • Ability to monitor multiple tasks concurrently
  • Must be able to work days, evenings and weekends on a rotating schedule

Education, Experience, Licensure, Certification Required

Education:

  • High school diploma or equivalent education/experience that equates to a high school diploma

Experience:

  • Previous retail experience
  • Previous cash handling experience

Additional Consideration(s)

Education:

  • ServSafe Certified

Experience:

  • Previous experience as host/hostess of a restaurant or dining room
  • Supervisory experience
  • Previous experience in preparing dining areas for meal service
  • Previous experience at a college/university

Salary Information Starting at $34,277 to $42,268 Commensurate with Education and Experience CNU Information

This position includes Commonwealth of Virginia and Christopher Newport University employee benefits. CNU offers a comprehensive benefits package to include retirement plans, medical, dental, vision, and a variety of other options. Available leave includes vacation, sick time, personal time, and volunteer/service leave. State employees are eligible for discounted travel, banking, legal and retail services, among others. To view more information about our benefits, please visit https://cnu.edu/hr/benefits/.

Role Code 79212 Conditions of Employment

  • This is a classified position. New and returning classified employees are required to complete a 12-month probationary period.
  • Selected candidate must attend a 2-day New Employee Orientation Program.
  • Must be able to work days, evenings, and weekends on a rotating schedule.

Is this position telework eligible? No Telework Eligibility Disclaimer

Physical/Cognitive Requirements

Light Lifting (less than 20 lbs.) Essential Moderate Lifting (20-50 lbs.) Essential Heavy Lifting (more than 50 lbs.) Marginal Pushing/Pulling Essential Standing Essential Sitting Non-Applicable Bending Essential Walking Essential Climbing Marginal Reaching Essential Repetitive Motion Essential List other physical requirements

Emotional Demands

Fast Pace Essential Average Pace Non-Applicable Multiple Priorities Essential Intense Customer Interaction Essential Multiple Stimuli Essential Frequency Changes Essential

Mental/Sensory Demands

Memory Essential Reasoning Essential Hearing Essential Reading Essential Analyzing Essential Logic Essential Verbal Communication Essential Written Communication Essential List other mental/sensory requirements

Posting Detail Information

Posting Number PS1238P Number of Vacancies 1 Posting Date 07/01/2026 Closing Date 07/17/2026 Open Until Filled No Special Instructions to Applicants

CNU will only accept online applications through the jobs.cnu.edu website. Online applications must be received by midnight on the closing date indicated in a job announcement. Faxed, emailed, hand-delivered or mailed applications and attachments will NOT be accepted. Applicants are welcome to complete an online application by using computers located in the Office of Human Resources. Address: CNU North - 321 Hiden Boulevard, Suite 101, Newport News, VA 23606. Public computers are also available in nearby libraries and at the Virginia Employment Commission. Address: 600 Butler Farm Road, Hampton, VA 23666 (M-F 9am-4:30pm).

In order to be considered for this position, your application must provide evidence of experience and/or education supporting the requirements outlined in the posting. We encourage you to be clear and specific when describing your experience. *Responses to supplemental questions alone are not considered evidence of experience and/or education.

Quick Link for Direct Access to Posting https://jobs.cnu.edu/postings/20957 Advertising Text EEO/Diversity Statement(s)

Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.

Notice of Non-Discrimination & Title IX Policy Statement

Reasonable Accommodation Request

Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling (757) 594-7145.

Alternative Hiring Process

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process.

To be considered for this opportunity, applicants will need to upload an approved AHP Letter received from the Department for Aging & Rehabilitative Services (DARS) or from the Department for the Blind & Vision Impaired (DBVI) to their applications.

Note: Certificates of Disability provided by DARS or DBVI dated April 1, 2022, through February 29, 2024, will still be accepted as applicable for the AHP. The name change to AHP Letter became effective March 1, 2024.

Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their AHP Letter.

Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Background Check

Applicant finalists are required to complete a CNU sponsored background check. After accepting employment, individuals are required to complete a USCIS Form I-9 (employment eligibility verification) and present documentation from the USCIS List of Acceptable Documents that establishes both their identity and employment authorization to work in the United States. The provided documents will be verified through the Department of Homeland Security E-Verify website.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  • Do you have a valid Interagency Placement Screening Form (Yellow Card)? This form is provided to Commonwealth of Virginia employees when they are notified that they will be affected by a layoff per Policy 1.30. This form must be attached in order to receive credit.

  • Yes

  • No

  • Do you have a Preferential Hiring Form (Blue Card)? This form is provided to Commonwealth of Virginia employees when they are notified that they will be affected by a layoff per Policy 1.30. This form must be attached in order to receive credit.

  • Yes

  • No

    • Have you retired from a VRS covered position?
  • Yes

  • No

  • Would you like to be considered for the Alternative Hiring Process (AHP)?

  • Yes

  • No

  • If you would like to be considered for the Alternative Hiring Process (AHP), did you provide your AHP Letter?

  • Yes

  • No

    • Do you have a high school diploma or equivalent education/experience that equates to a high school diploma?
  • Yes

  • No

    • Do you have previous retail experience?
  • Yes

  • No

    • Do you have previous cash handling experience?
  • Yes

  • No

  • Are you ServSafe certified?

  • Yes

  • No

  • Do you have previous experience as a host/hostess of a restaurant or dining room?

  • Yes

  • No

  • Do you have supervisory experience?

  • Yes

  • No

  • Do you have previous experience in preparing dining areas for meal service?

  • Yes

  • No

  • Do you have previous experience at a college/university?

  • Yes

  • No

Documents Needed To Apply

Required Documents

Optional Documents

  • Cover Letter
  • Resume
  • Transcripts
  • Licensure/Certification
  • Other Application Materials
  • DD214
  • Yellow Layoff Form
  • Blue Layoff Card
  • AHP Letter

About the Company

C

Christopher Newport University