Seeking a Digital Workplace Experience Intern to analyze and improve end-user technology interactions. Responsibilities include developing user personas, mapping employee technology journeys, and identifying usability and accessibility enhancements. The role supports optimizing support channels like ticketing, chat, and self-service tools, collaborating across teams to streamline workflows and enhance user satisfaction.
Qualifications include currently pursuing or recent completion of a bachelor’s or master’s in data analytics, business analytics, computer science, or related fields. Experience with data, analytics, AI tools, and business strategy is preferred. Skills required are strong analytical problem-solving, clear communication of insights, and experience with relational databases.
Location is onsite in Frisco, TX or Conshohocken, PA, with 20–25 hours/week. The internship emphasizes a dynamic, inclusive environment encouraging growth and impact.