The Digital Workplace Experience Intern supports the enhancement of digital employee interactions within the IT department.
They analyze end-user technology experiences by creating user personas and mapping technology journeys, identifying areas for usability and accessibility improvements.
The intern assists in optimizing multi-channel support systems, including ticketing and self-service tools, and collaborates with teams to streamline support workflows.
Qualifications include current or recent studies in data analytics, business analytics, computer science, or related fields, with experience in data, AI, or business strategy projects.
Skills required are strong analytical, problem-solving abilities, and experience with relational databases, along with the capacity to communicate insights effectively.
This on-site internship in Frisco, TX or Conshohocken, PA requires 20-25 hours weekly and aims to improve digital workplace experiences through data-driven insights.