Digital/Technical Product Manager Lead - Personalization and Next Best Action
USAA
Colorado Springs, CO
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JOB DETAILS
SALARY
$143,000–$274,000 Per Year
SKILLS
Artificial Intelligence (AI), Cross-Functional, Customer Experience, Performance Analysis, Product Management, Software as a Service (SaaS), Team Lead/Manager, Technical Leadership
LOCATION
Colorado Springs, CO
POSTED
2 days ago
Seeking a Digital/Technical Product Manager Lead to define and scale personalization and Next Best Action strategies, owning the vision, roadmap, and adoption of a unified decisioning system for personalized member experiences. Responsibilities include leveraging data insights, leading cross-functional teams, translating business needs into initiatives, and driving product performance through analytics and research. Must have 8+ years in Digital/Technology Product Management, strong technical fluency, and experience with personalization platforms, SaaS evaluation, AI/ML, and large-scale initiatives. Preferred experience in building member-centric personalized experiences, strategic platform evaluation, and military service or spouse status. The role offers flexible work arrangements, competitive salary ($143k-$274k), comprehensive benefits, and opportunities for professional growth. Candidates should apply promptly as the posting remains open until filled.
About the Company
U
USAA
Industry leading service that puts our memberships' needs first. We're dedicated to the financial well-being of members of the military and their families for generations to come. That's why we provide a variety of financial products and best-in-class service to help our members achieve their financial goals and plan for the future.
Our history continues to drive our purpose. USAA began in 1922 with 25 Army officers who offered to insure each other's vehicles when no one else would. Today, their tiny organization has grown into a respected institution offering a full range of financial products to millions of members.
We believe they'd be pleased to know that USAA remains true to their founding values of service, loyalty, honesty and integrity.
In 1922, when 25 Army officers met in San Antonio, Texas, and decided to insure each other's vehicles, they could not have imagined that their tiny organization would one day serve over 8 million members and become one of the only fully integrated financial services companies in America.
We believe they would be pleased to know that USAA has remained true to their founding values of service, loyalty, honesty and integrity.