Digital Support Specialist

ECOLAB

Saint Paul, MN

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JOB DETAILS

SALARY

$57,800–$86,800 Per Year

SKILLS

Affirmative Action, Analysis Skills, Business Processes, Business Solutions, Compensation Management, Customer Relations, Customer Support/Service, Disaster Recovery, Equal Employment Opportunity (EEO), Food Safety, Geography, Help Desk, Identify Issues, International Business, Metrics, Microsoft Office, Problem Solving Skills, Public Transport, Requirements Validation/Verification, Research Skills, SAP ECC (fka SAP R/3 and SAP ERP), State Laws and Regulations, Time Management

LOCATION

Saint Paul, MN

POSTED

11 days ago

### Job Duties Ecolab is seeking a Digital Support Specialist to work as a liaison between customers and technical teams to identify issues and make sure they are resolved in a timely manner. What's in it For You: The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments The ability to make an impact and shape your career with a company that is passionate about growth The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best What You Will Do: Assists in formulating and defining project scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. Responsible for understanding the technology, business processes and opportunities in the context of the technical and business requirements. Works on solutions that enable the organization to achieve its goals. Partners with stakeholders in order to elicit, analyze, communicate, document and validate requirements for changes to business processes. Revises existing system difficulties as necessary. Ensures testing requirements are met. Documents business requirements. May specialize in: SAP/ERP, Functional, Global Business Office, Tools, Disaster Recovery, Metrics Communication, and Methodology. Minimum Requirements: Bachelor's degree in business, communications, IT or similar 2 years of experience in IT Must have prior experience at an Ecolab location (contractor, temp, or employee 2 years' experience working in customer service or help desk No immigration sponsorship is available for this role at this time Preferred Qualifications: Intermediate to Advanced skills in MS Office Excellent analytical and problem solving skills Self-motivated and process oriented Annual or Hourly Compensation Range The pay range for this position is $57,800.00 - $86,800.00. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws. Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.Click here to see our benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: - Undergo additional background screens and/or drug/alcohol testing for customer credentialing. - Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website. Our Commitment to a Culture of Inclusion & Belonging At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. ### Minimum Education Required Bachelor Degree ### Minimum Experience Required 2 - 20 years ### Shift First (Day) ### Number of Openings 1 ### Public Transportation Accessible Yes ### Veterans Encouraged to Apply No ### Physical Required Yes ### Drug Test Required Yes ### Compensation $11.41 / Hourly ### Postal Code 55107 ### Job Type Full Time ### Place of Work On-site ### Requisition ID R00291228 ### Job Benefits Not specified

About the Company

ECOLAB

A trusted partner for millions of customers, Ecolab (ECL) is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life. Building on a century of innovation, Ecolab has annual sales of $15 billion and more than 48,000 associates, Ecolab delivers comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world.

When you come to work at Ecolab, you get to take on some of the world’s most meaningful challenges and have the opportunity to learn and grow, shape your career, make an impact and quickly see the importance of your work.

For more Ecolab news and information, visit www.ecolab.com. Follow us on Twitter @ecolab, Facebook at facebook.com/ecolab, LinkedIn at Ecolab or Instagram at Ecolab Inc. To explore career opportunities at Ecolab, visit jobs.ecolab.com.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Chemicals/Petro-Chemicals

FOUNDED

1923

WEBSITE

http://www.ecolab.com/