Digital Supply Chain Mgr, Linear Ops, PV Sports and Linear Tech

Amazon.com Inc

Culver City, CA

JOB DETAILS
SKILLS
Analysis Skills, Business Growth, Channel Management, Content Delivery/Distribution, Content Management, Customer Experience, Customer Relations, Delivery Management, Detail Oriented, Film, Football, Leadership, Machine Tool, Merchandising, Metadata, Metrics, Onboarding, Operations Processes, Organizational Skills, Procedure Development, Process Improvement, Product Engineering, Project Tracking, Project/Program Management, Quality Assurance, Quality Monitoring, Reporting Dashboards, Sports, Streaming Technology, Supply Chain, Supply Chain Management, Team Lead/Manager, Team Player, Television Broadcasting, Time Management
LOCATION
Culver City, CA
POSTED
30+ days ago

Come build the future of entertainment with us. Are you interested in shaping the future of how customers discover and experience live television?

Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events like Thursday Night Football and broadcasts of traditional television stations. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide.

The Linear Operations team enables the seamless delivery of television channels and pop-up stations on Prime Video through end-to-end channel lifecycle management, metadata orchestration, and quality assurance, supporting over 20+ global marketplaces. We"re pioneering a new generation of digital supply chain to accelerate our market position and global reach.

We are seeking a talented Digital Supply Chain Manager who can help support our future as we grow our business around the world. If you are analytical and able to think big, with a passion for TV and movies, come join our highly collaborative team. You will have the opportunity to drive programs and grow professionally alongside your colleagues and own projects.

This role is located in Seattle, WA or Los Angeles, CA. Seattle preferred.

Key job responsibilities

  • Collaborate with product management, engineering, merchandising, operations, program teams, and external stakeholders to launch linear channels on Prime Video
  • Track progress against goals and metrics, escalating obstacles to leadership to achieve program objectives
  • Maintain reporting and dashboards for critical metrics, providing regular updates to management
  • Execute programs with guidance from senior team members, managing content delivery and publishing workflows
  • Identify operational roadblocks and build a backlog of tooling improvements
  • Build relationships with partner teams and digital provider representatives
  • Monitor metadata quality initiatives and systems to enhance customer experience
  • Participate in process improvement efforts to optimize cross-team processes and improve delivery
  • Partner with teams in India and Costa Rica to identify, standardize, and hand over tasks that drive efficiencies and scale operations

A day in the life

You will help define and execute programs to bring new linear channels to Prime Video, delivering a best-in-class customer experience through accurate and timely metadata. A successful candidate will be detail-oriented, analytical, customer-focused, and team-oriented, with strong organizational skills and the ability to meet deadlines.

About the team

We manage programs and workflows that deliver live streaming content to Amazon customers. We interact with media and metadata partners, manage onboarding and publishing processes, and define operational procedures to deliver engaging content to Prime Video customers. We build diverse teams where all voices rally around the customer to deliver delightful experiences. We seek people who want to shape both the customer experience and team culture.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles