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Digital Quality Systems Specialist- Data Analytics, Governance and Automation

Colgate-Palmolive

Piscataway, NJ

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JOB DETAILS
SALARY
$96,800–$137,000 Per Year
SKILLS
Analysis Skills, Animal Nutrition, Artificial Intelligence (AI), Automation, Business Intelligence, Business Intelligence Software, Business Operations, Business Processes, Code of Federal Regulations, Compensation and Benefits, Computer Science, Corporate Policies, Corrective Action, Cross-Functional, Data Analysis, Data Management, Data Quality, Diversity, ERP (Enterprise Resource Planning), Ecosystems, FDA Requirements, Git, GxP, Home Care, Identify Issues, Information Technology & Information Systems, Laboratory, Laboratory Information Management System (LIMS), Laboratory Management, Leadership, Maintain Compliance, Metadata, Metrics, Multiplatform/Cross-Platform, Operational Strategy, Operational Support, Performance Metrics, Personal Care, Problem Solving Skills, Project Execution, Project/Program Management, Quality Management, Quality Monitoring, Regulations, Regulatory Compliance, Regulatory Requirements, Reporting Dashboards, SQL (Structured Query Language), Skin Care, Standard Operating Procedures (SOP), Statistical Process Control, System Architecture, System Operations, Systems Administration/Management, Systems Maintenance, Systems Reliability, Talent Management
LOCATION
Piscataway, NJ
POSTED
10 days ago
No Relocation Assistance Offered

Job Number #174770 - Piscataway, New Jersey, United States


Who We Are


Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!


Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.


About the Role


At Colgate-Palmolive, we are transforming our Quality organization to be proactive, digital-first, and AI-ready. To achieve this, we need an impeccable data foundation. We are seeking a Digital Quality Systems Specialist - Governance, Analytics and Automation to serve as a vital custodian of our quality systems and data. This role will report into the Director of Digital Quality Systems.


We are seeking a Senior Global Quality Digital Systems Specialist to architect, define and enforce comprehensive System Governance policies and operational compliance strategy across all enterprise quality systems (QMS, LIMS, ERP) and Quality processes (Quality Technical Agreements, Mock Recovery Audits, among others). In this role you will ensure master data standardization and data management. You will closely partner with business process owners and SMEs to translate the compliance and business requirements into intuitive high-impact analytics, visualizations and dashboards required to provide the insights for better and faster business decisions. You will build digital solutions to automate operational workloads and provide systemic digital controls on standardized, machine-readable data. Furthermore, you will play a critical role ensuring our enterprise platforms adhere to rigorous regulatory standards like 21 CFR Part 11, EU Annex 11, and our internal Data Integrity directives.


Responsibilities


System Governance and Reliability


+ Design, configure, automate and maintain system access tools (e.g. enabled through Okta) to ensure compliance with internal governance rules, data integrity standards, GxP regulatory requirements in alignment with the system business owners.

+ In collaboration with Global Information Technology (GIT), manage the full user access lifecycle, including deactivation and removal, verifying that defined security and quality prerequisites are met for the corresponding digital applications. Develop and maintain user friendly access request tools and guidance detailing the pre-requisites and steps for access requests.

+ Attend issue resolution and monitoring. Coordinate issue-reporting tracks with users, GIT and the software vendor. Develop, configure, enhance and manage issue reporting digital tools to ease the resolution process and bring visibility to the common and/or critical issues. Collaborate to define and implement corrective/preventive actions involving automation when possible.

+ Ensure accurate user’s metadata (e.g. position, function,primary location, roles, etc.) is maintained to ensure continuous access validity and data integrity. Support automation and integration initiatives.

+ Manage the quality system business continuity communications. Issue proper advance notifications detailing system downtime for scheduled maintenance or technical upgrades to all sites.

+ Work in collaboration with the Global quality systems team for the creation and update of the system Governance SOPs across digital quality platforms.


Data Standardization & Analytics


+ Maintain workflows and master data to uphold strict global standardization, simplification, and regulatory alignment for critical quality data elements (e.g., product hierarchies, batch codes, site locations, materials, vendors, categories, etc.).

+ Proactively monitor data quality using SQL and BI tools to identify anomalies, ALCOA+ principles gaps, profile system health, and drive remediation efforts before they become audit findings.


+ Development of visually intuitive dashboards and reports using tools like Sigma and Streamlit. Tracking and reporting on data quality KPIs, governance metrics, and system adoption rates to provide real-visibility with actionable insights, audit-readiness indices and monitor the health of the digital ecosystem.


Quality Systems Automation


+ Architect, deploy, and maintain robust digital solutions that convert high-friction manual or repetitive activities into fully automated, validated computer workflows. Proactively identify automation solutions to mitigate human error, eliminate data integrity "blind spots," and optimize operational workloads across global sites.

+ Collaborate with Global IT on the integration initiatives to strengthen data quality.

+ Embed the ALCOA+ data integrity principles into the foundational design of deployed quality systems and daily operational practices. Support the strategic transition from highly variable procedural controls to enforceable systemic digital controls (e.g., restricted Master Keyword Lists, hard-coded field drop-downs, and automated metadata tagging). This position requires being on-site four days a week at our Piscataway location


Required Qualifications


+ Bachelor’s degree in Data Analytics, Computer Science, Information Systems, or any other related field.

+ 4+ years of experience acting as an independent SME in global digital systems.

+ Proficiency in enterprise QMS, such as Veeva Vault, TrackWise, or ETQ, and Laboratory Information Management Systems.

+ Experience with Business Intelligence (BI) tools (primarily Sigma or similar).

+ Familiarity with statistical process control (SPC) concepts or variable tracking (e.g., Cp, Cpk, Pp, Ppk metrics) or trend modeling.

+ Familiarity in GxP regulations, quality compliance, and data integrity. This includes understanding of GxP regulations, FDA 21 CFR Part 11, EMA Annex 11, and core quality workflows.


Preferred Qualifications


+ Masters Degree in a relevant technical field related to Computer Science, Information Systems, Data Analytics or similar.

+ Hands-on experience with ETQ Quality Management System /Lab Vantage LIMS. Skill in workflow mapping and frontline technical troubleshooting.

+ Possess a clear understanding of the ALCOA+ principles and data integrity requirements.

+ An analytical problem solver with excellent project management and executional skills.

+ Possess effective cross-functional communication, teamwork, collaboration, strategic thinking, and advocacy.


Compensation and Benefits

Salary Range $96,800.00 - $137,000.00 USD


Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.


Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.


Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.


Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.


Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form (https://docs.google.com/forms/d/e/1FAIpQLSdaxk_eF4utznQoVHlxmL9jVFJbOkM4Oe5CAdKOg-h9EPdLfg/viewform) should you require accommodation.


For additional Colgate terms and conditions, please click here (https://www.colgatepalmolive.com/content/dam/cp-sites/corporate/corporate/en_us/corp/locale-assets/pdf/colgate-terms-and-conditions-2023.pdf) .


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About the Company

C

Colgate-Palmolive

The small soap and candle business that William Colgate began in New York City early in the 19th century is now, more than 200 years later, a truly global company serving hundreds of millions of consumers worldwide. Throughout this history, Colgate people and Colgate values have been at the heart of our success. Today, Colgate focuses on four core businesses Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate now sells its products in over 200 countries and territories worldwide.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Consumer Packaged Goods Manufacturing
WEBSITE
https://www.colgatepalmolive.com/en-us