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Digital Project Manager

Iconma

Palo Alto, CA

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JOB DETAILS
LOCATION
Palo Alto, CA
POSTED
8 days ago
Our Client, an EV Manufacturing company, is looking for a Digital Project Manager for their Palo Alto, CA/San Francisco, CA /Remote location.
 
Responsibilities:
  • Own Enterprise IT communications end-to-end — from messaging strategy and executive alignment through launch, adoption, and post-go-live reinforcement
  • Lead OCM communications workstreams for high-stakes IT initiatives (system migrations, platform rollouts, policy changes), tailoring messaging for both technical and non-technical audiences
  • Manage recurring operational comms including maintenance windows, incident/outage updates, and proactive service advisories — maintaining timeliness, clarity, and a consistent IT voice
  • Own and govern key IT communication channels (Slack, Google Sites, Confluence, newsletters) with accountability for content quality, cadence, and multi-modal audience engagement
  • Translate complex technical concepts into clear, digestible content for audiences ranging from software engineers to frontline employees — applying strong visual and storytelling instincts
  • Partner cross-functionally with Enterprise Applications, Cybersecurity, Network Infrastructure, and DevOps to develop communications that reflect each domain while maintaining a cohesive IT brand
  • Build and maintain a communications governance framework — templates, editorial calendars, channel standards, and approval workflows
  • Use AI tools and automation to scale recurring communications and reduce manual lift over time
 
Requirements:
  • 5+ years in communications, program management, or change management — with 2+ years inside a tech organization or start-up
  • Proven ability to write for both technical (developer/engineer) and non-technical (business/end-user) audiences on IT platforms and projects
  • Experience leading or contributing to OCM workstreams on complex IT projects (enterprise app rollouts, infrastructure migrations, platform consolidations)
  • Strong visual communication skills — eye for design, layout, and ability to produce or direct polished multi-modal content (written, visual, audio/video)
  • Hands-on experience with Google Workspace (Gmail, Google Groups, Google Sites, Slides) and Atlassian tools (Jira, Confluence, Loom)
  • Comfortable in a Slack-first environment, writing for modern, short-attention-span audiences
  • Familiarity with PROSCI or equivalent OCM methodologies
  • Familiarity utilizing AI tools (Claude, Gemini, NotebookLM, Glean, etc.) to rapidly draft and refine communications
  • Preferred Qualifications
  • PROSCI Certified Change Practitioner (CCP) or equivalent certification
  • Experience building AI-assisted communications workflows for drafting, scheduling, and governing recurring comms
  • Background managing a branded internal IT communications program (newsletter, intranet, digital signage)
  • Experience in a fast-paced manufacturing, automotive, or consumer tech company
  • Familiarity with ITIL frameworks as they relate to incident and service communications
  • Proficiency in visual design tools (Figma, Canva, Adobe Creative Suite, or Claude Design)
  • Comfortable presenting to senior IT and business leadership with comms effectiveness data
 
Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities
 
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to any status protected by applicable law.

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/