Digital Performance Manager (DPM)

As a Digital Performance Manager (DPM), you will play a critical role in driving client success by bridging execution and strategy. You will manage day-to-day performance across a portfolio of dealership accounts, ensuring campaigns are optimized, insights are actionable, and clients receive consistent, high-quality support.

The ideal candidate is a detail-oriented problem solver who enjoys working with data and identifying opportunities for improvement. You are organized and able to manage multiple accounts and priorities effectively. You are also a strong communicator who can confidently interact with clients and internal teams, as well as a proactive contributor who takes ownership of accounts and follows through on deliverables. As a developing strategist who understands how digital marketing impacts dealership performance.

This is a full-time, salaried, onsite position located in Phoenix, AZ. Candidates must reside within daily commuting distance to our downtown Phoenix office.

Responsibilities

Account Performance & Optimization

• Manage the day-to-day performance of assigned dealership accounts, ensuring campaigns are optimized and aligned with client goals
• Monitor pacing, performance trends, and KPIs across digital channels (Google, Meta, etc.)
• Conduct regular audits to ensure best practices are followed and identify opportunities for improvement
• Execute and recommend optimizations to improve lead volume, cost efficiency, and overall ROI

Client Support & Communication

• Serve as a point of contact for routine client communication and performance updates
• Support and lead client calls focused on digital performance reviews, insights, and next steps
• Answer client questions and resolve issues in a timely and professional manner
• Build strong working relationships with clients while reinforcing trust and transparency

Data Analysis & Insights

• Analyze performance data and translate findings into clear, actionable recommendations
• Identify trends, risks, and opportunities across accounts and communicate insights to clients and internal teams
• Support the development of performance recaps and reporting that tie digital marketing efforts to business outcomes
• Identify and promote additional upsold solutions that will result in incremental performance for dealer client

Collaboration & Execution

• Collaborate with internal teams (Account Coordinators, Data, and Performance teams) to ensure seamless execution
• Maintain clear communication on account status, deliverables, and any performance risks or opportunities
• Assist in onboarding new clients and launching campaigns successfully

Requirements

• Bachelor’s degree in Marketing, Advertising, Business, Communications, or related field, preferred
• 2+ years’ professional experience in digital marketing, account management, or customer success
• Experience with digital advertising platforms (Google Ads, Meta, etc.), highly preferred

Skills

• Strong analytical skills with the ability to interpret performance data and trends
• Excellent communication and presentation skills
• Highly organized with strong attention to detail
• Ability to manage multiple accounts and deadlines in a fast-paced environment
• Google Ads Search/Display/Video certifications and Meta paid ads certifications, highly preferred

Compensation
This position offers competitive compensation, plus commission. Participation in company benefit offerings include medical, dental, vision, 401(k)/matching, paid vacation, wellness, and more.

Next Steps
If you are interested in this position and believe your experience is a perfect fit, please COMPLETE the online application. Please be sure to include a current resume along with your contact information. Incomplete submissions will not be considered. No phone calls please.

ABOUT TEAM VELOCITY
Team Velocity is a full-service marketing agency serving the automotive industry, providing fully integrated marketing solutions to OEMs and dealerships nationwide. We are revolutionizing the automotive industry with cutting-edge technology to help dealers sell and service more cars. Made by dealers for dealers, Team Velocity’s proprietary technology platform Apollo® analyzes consumer behavior to predict who will buy, what they will buy, and when they are ready to service. Apollo automates the entire communication process by delivering hyper-personalized campaigns across every touchpoint, maximizing ROI, and lifetime revenue.

Our vision is to serve our clients with a single technology platform that empowers them to execute intelligent marketing across every online and offline channel. We aim to deliver a frictionless consumer experience, from the initial engagement to a final transaction.

Our team members are hard-working and driven to achieve success for our clients and our unique culture promotes creativity, camaraderie, and success.