Digital Messaging Execution Specialist

Mindlance

Richmond, VA

JOB DETAILS
SALARY
$32–$35 Per Hour
SKILLS
Application Programming Interface (API), Campaigns, Communication Skills, Content Management, Content Management Systems (CMS), Cross-Functional, Customer Relations, Data Analysis, Detail Oriented, Diversity, Identify Issues, Insomnia, Mac Operating System, Marketing, Multitasking, Presentation/Verbal Skills, Process Improvement, Project/Program Management, Splunk, Tableau, Technical Writing, Test Tools, Testing, Time Management, Writing Skills
LOCATION
Richmond, VA
POSTED
2 days ago

Job Description: Messaging Execution Specialist

Our client is seeking a motivated Messaging Execution Specialist to build, test, and deploy in-bound digital customer messages. This is a fast-paced, production-heavy role that requires exceptional attention to detail, strong multi-tasking skills, and a client-focused mindset.

The ideal candidate will bridge the gap between creative content and technical execution, ensuring all digital messages are delivered accurately across web and mobile platforms.

Key Responsibilities

  • Campaign Execution: Partner with internal stakeholders to build, target, and deploy digital messages within a content management framework.

  • Testing & Troubleshooting: Use web browsers and mobile environments (like Xcode and Android Studio) to test messaging layout and delivery.

  • Technical Validation: Utilize API tools (such as Insomnia) to execute GET and POST requests to troubleshoot messaging logic.

  • Project Management: Manage multiple in-progress projects simultaneously, ensuring all deadlines are met with error-free output.

  • Data & Reporting: Gather and analyze basic data from platform tools (like Tableau or Splunk) as needed.

  • Collaboration: Maintain clear, concise communication with cross-functional teams regarding project status and process improvements.

Skills & Qualifications

  • Experience: 3+ years of experience in digital messaging or production-heavy marketing operations.

  • Technical Aptitude: Familiarity with Content Management Systems (CMS) and basic API testing tools.

  • Platform Knowledge: Minimum 1 year of experience operating in a macOS environment; proficiency with standard productivity suites (e.g., Google Workspace).

  • Detail-Oriented: A sharp eye for catching errors and managing complex targeting variables.

  • Adaptability: Highly resourceful with the ability to problem-solve independently and pivot quickly in a fast-paced environment.

  • Communication: Strong verbal and written communication skills for partner and team alignment.
     

EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

About the Company

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Mindlance