Digital Media / Design Specialist

InstantServe LLC

Jackson, MS

JOB DETAILS
SKILLS
Campaigns, Content Development, Detail Oriented, Digital Media, Editing, Graphic Design, Graphics, Marketing, Marketing Campaign, Multimedia, Multimedia Design, Organizational Skills, Performance Analysis, Project/Program Coordination, Project/Program Management, Publishing, Regulatory Compliance, Reporting Skills, Social Media, Strategic Planning, Time Management, Web Content Accessibility Guidelines (WCAG), Web Programming, Website Management, White Papers, Wordpress, Writing Skills, eBooks
LOCATION
Jackson, MS
POSTED
Today
Digital Communications & Design Coordinator

We are seeking a creative and versatile Digital Communications & Design Coordinator to join our team. This role requires a strong mix of graphic design, multimedia production, and digital communications expertise. The ideal candidate will collaborate with internal teams, external vendors, and stakeholders to deliver impactful and innovative solutions that strengthen our brand and engage our audiences.

Key Responsibilities
  • Conceptualize, design, and produce a wide range of print and digital assets, including infographics, presentations, whitepapers, eBooks, and marketing campaigns.

  • Develop engaging multimedia content such as motion graphics, videos, and interactive elements for websites, social media, and digital platforms.

  • Ensure all design work meets WCAG digital accessibility standards and complies with brand guidelines.

  • Manage and grow social media presence, monitoring trends and engaging with constituents.

  • Design, update, and maintain web content, landing pages, and other digital assets (WordPress and related platforms).

  • Support integrated digital campaigns, including email, search, and mobile initiatives.

  • Track and analyze digital campaign performance, generate reports, and recommend improvements.

  • Partner with staff, writers, IT, and vendors to manage projects from concept through final delivery.

  • Assist in executing strategic communication plans that blend digital and offline tactics.

  • Coordinate project timelines, resources, and workflows to deliver high-quality work on schedule.

  • Stay current with design trends, accessibility guidelines, and evolving digital tools.

  • Contribute creative ideas that drive audience engagement and boost organizational visibility.

Core Competencies
  • Creativity & Design Expertise: Skilled in Adobe Creative Suite, motion graphics, video editing, branding, typography, and illustration.

  • Attention to Detail: Ensures accuracy, brand consistency, and compliance with accessibility standards.

  • Communication: Strong written, visual, and editing skills; able to adapt content for different platforms and audiences.

  • Collaboration: Builds strong relationships across teams and external partners; fosters cooperation and trust.

  • Accountability & Initiative: Proactively manages projects, meets deadlines, and delivers results.

  • Technical Expertise: Proficient in digital publishing, social media management, and web content development.

Qualifications
  • Bachelor's degree in Graphic Design, Communications, Marketing, or related field required.

  • 3–5 years of professional experience in graphic design, digital media, or communications.

  • Experience applying WCAG accessibility standards strongly preferred.

About the Company

I

InstantServe LLC