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Digital Collections Analyst Jobs in USA, KY, Louisville | Rose International Job

Rose International

Wildwood, KY

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JOB DETAILS
SALARY
$20–$22 Per Hour
JOB TYPE
Temporary
SKILLS
Accounting, Accounts Payable, Accounts Receivable, Analysis Skills, Billing, Cash Applications, Credit Reports, Credit and Collections, Customer Support/Service, Detail Oriented, Digitial Currency, Discrepancy Report, Entertainment and Media, Financial Trend Analysis, Forecasting, Medical Billing, Microsoft Excel, Oracle, Order to Cash, Past Due Accounts, Photocopy, Pivot Tables, Presentation/Verbal Skills, Problem Solving Skills, Reconciliation, Resolve Customer Issues, Sales, Time Management, Trend Analysis, Unapplied Cash, Vlookups
LOCATION
Wildwood, KY
POSTED
11 days ago
Required EducationHigh School Diploma or EquivalentRequired Qualifications/Skills/Experience3+ years of relevant working experience in a similar roleGeneral knowledge of accounting principlesStrong detail orientation with a focus on data accuracyStrong knowledge of Microsoft Excel and WordExcel skills including pivot tables and VLOOKUPs are requiredStrong analytical and problem-solving skillsExcellent communication and presentation skillsAbility to create and deliver findings, presentations, and reports to senior managementExemplary relationship-building skills and consultative approachAbility to operate in a fast-paced environment and meet critical deadlinesSelf-motivated and innovativePreferred Qualifications/Skills/ExperienceExperience in the online entertainment industryExperience in OracleExposure to digital collections, cash application, or credit managementExperience with collections portfolios, aging, DSO, and overdue metricsOverview:The Order to Cash Collection Analyst is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems, and reducing accounts receivable delinquency. This role manages a digital collections portfolio of approximately $100M, supports customer requests, investigates and resolves disputes, works closely with billing and cash application teams, handles credit applications and credit line evaluation, prepares refund requests, supports cash forecast models, and assists with OTC projects and reconciliations.Job DutiesOversee and manage a Digital Collections portfolio of approximately $100M, including actively resolving discrepancies and translating to cashPerform follow-ups on accounts with significant aging or past due amountsSupport customer ad hoc requests such as statement of accounts, invoice copies, backup documentation, and account reconciliationsInvestigate and resolve customer disputes and issues by working with Client Services, Sales Teams, and other departmentsWork closely with the Billing Analyst on invoices that need to be re-billedMeet individual cash collection targets including aging, DSO, and percent overdueProvide immediate escalation of concerns such as changes in customer payment trendsAssist in A/R-related special projects including unapplied cash reconciliations, trends, discrepant reports, and accounts at riskSupport the Cash Application team in the account reconciliation processReview credit applications from clients applying for creditPerform credit line evaluation, monitor payment patterns, and order reviewSet up credit files and send applications to outside payment vetting serviceAssist the collection team on collection issues such as providing contact informationPrepare digital refund requestsWork with management to provide accurate cash forecast modelsReconcile accounts on a timely basis by quickly and consistently following up on unidentified cash receipts and creditsSupport OTC projects such as sending discrepant reports to Sales, updating Check Expected Reports, and reconciling aged transactionsSpecific Details to call attention to.Oracle experience is nice to have, not requiredExperience in the online entertainment industry is nice to haveAvoid medical collections backgrounds; the team has seen poor transitions from that experienceGE Appliances accounts payable candidates have worked well in the pastStrong Excel skills, especially pivot tables and VLOOKUPs, are criticalCandidate should be comfortable presenting findings and reports to senior management **Only those lawfully authorized to work in the designated country associated with the position will be considered.** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.** Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here. Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department. Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

About the Company

R

Rose International

Founded in 1993 by Sue Bhatia, Rose International is one of the nation's leading minority- and woman-owned providers of Staffing and Total Talent Solutions. We serve companies in all 50 states and employ thousands of people across the country.

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
https://www.roseint.com/