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Digital Business Manager

T-Mobile USA, Inc

Bellevue, WA

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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Adobe Product Family, Analysis Skills, Business Support, Campaigns, Coaching, Consumer Goods and Services, Content Management, Cross-Functional, Customer Support/Service, Customer/Client Research, Customer/Consumer Behavior, Data Sets, Data Visualization Tools, Develop and Maintain Customers, Forecasting, Market Segmentation, Marketing Objectives, Marketing Strategy, Materials Planning, Merchandising, Metrics, Microsoft Excel, Online Marketing, Performance Analysis, Performance Metrics, Pivot Tables, Process Improvement, Project/Program Management, Reporting Dashboards, Stock Purchase Plans, Tableau, Test Plan/Schedule, Vlookups, Willing to Travel, Wireless Communications, eCommerce
LOCATION
Bellevue, WA
POSTED
30+ days ago
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

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Job Responsibilities:

Define and execute digital marketing activities to support business goals and optimize campaign and site performance
Manage customer segmentation and tailored digital experiences to improve traffic flow and retention
Develop planning materials, forecasts, and performance measurements to set up projects for success and optimize results
Communicate marketing objectives, strategies, and progress to key stakeholders effectively
Analyze performance, behavioral, customer, and market data to optimize digital outcomes
Create and implement test-and-learn plans to improve digital experiences using consumer and market insights
Analyze and present Prepaid Digital channel performance to business stakeholders.
Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience:

Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
4-7 years Experience in Digital Marketing, Digital Merchandising, eCommerce or similar field (Required)
4-7 years Experience using data and metrics to measure impact and determine improvements (Required)
4-7 years Cross-functional project management experience (Required)
4-7 years Internet B2C commerce experience responsible for site merchandising (Preferred)
4-7 years Direct experience working in wireless or other e-commerce (Preferred)

Knowledge, Skills and Abilities:

Microsoft PowerPoint Ability to distill complex and multi-facited strategies and articulate narratives into slide format (Required)
Microsoft Excel Ability to source and manipulate complex data sets, including leveraging pivot tables and V-lookup (Required)
Web Content Management Skilled at managing content portfolios and how to govern allocation and optimize for business goals (Required)
Tableau Ability to build dashboards and other data visualization using tools like Adobe Analytics or Tableau (Required)
Segmentation Ability to develop customer segments and tailored content to increase engagement and drive business outcomes (Required)
Adobe Analytics (Required)

#LI-Corporate

At least 18 years of age
Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $79,000 - $142,400

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

EOE Statement

We Take Equal Opportunity Seriously - By Choice

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

About the Company

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T-Mobile USA, Inc