Description
Position Summary
This individual will join the team that supports our Consumer & Wholesale Banking team's new account setup and customer service. They will be responsible for data entry and information management within Savana and process new clients, manage account changes, and respond to customer inquiries.
Summary of Essential Job Functions
- Responsible for adhering to the reporting and record-keeping requirements of the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office of Foreign Asset Control (OFAC), following the bank’s customer identification program (CIP) rules, observing all Bank policies and procedures relating to BSA, OFAC, CIP, and related acts, and participation in ongoing related training
- Review and approve new/existing Consumer applications
- Onboarding Wholesale accounts
- Work with multiple software platforms in support of daily processing needs
- Database file maintenance
- Respond to customer service cases promptly
- Customer research requests
- Assist and back up with other duties as assigned
- Perform other duties as assigned
Position Requirements
- High school diploma or equivalent
- 2+ years' experience in banking, including experience in BSA/AML monitoring
- Fundamental knowledge of banking regulations
- Work with multiple software platforms in support of daily processing needs
- Ability to work in a Windows environment, specifically with skill set level:
- Word – Intermediate:
- Open, close, create, and format documents.
- Excel – Intermediate:
- Open, close, create, and format worksheets.
- Import or export data to and from a worksheet.
- Copy formats or formulas within worksheet, preserving existing functionality.
- Excellent interpersonal, facilitation, and relationship management skills
- Results-oriented, self-starter with the ability to work independently with the general direction
Preferred
- Banking operations and financial industry regulations
Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Employment at Credit One Bank is based on mutual consent (also known as at-will). This means that employees and the Bank may terminate the employment relationship at any time, with or without cause and with or without notice. Please contact the recruiter for this position to learn more. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.