Overview:
As our Digital Banking Manager, you will set the vision and lead the evolution of our digital banking ecosystem-ensuring each interaction is intuitive, secure, and scalable. This role is well suited for a proven leader who operates at the intersection of strategy, technology, and people leadership, and who can translate market and customer insights into a clear, executable roadmap.
You will lead a high-performing team of analysts and specialists, partner across the enterprise, and convert priorities into measurable results. If you balance innovation with disciplined execution-and enjoy building strong internal and vendor partnerships, this is an opportunity to make a meaningful, lasting impact.
What You'll Do:
Day in the Life - No two days are the same, and that is part of the appeal. You will regularly review digital performance and customer-experience metrics; facilitate working sessions with your team to refine priorities and remove roadblocks; align cross-functional stakeholders on delivery; partner with risk and fraud teams on security enhancements; and manage vendor performance to keep platforms operating at their best.
You are equally comfortable shaping multi-year strategy and diving into the details of a product launch or platform enhancement. Whether you are guiding roadmap decisions, supporting a system conversion, or developing future leaders, your focus remains the same: delivering digital experiences that meet today's expectations while building for what's next.
What It Takes:
Leadership & Core Competencies
- Proven ability to lead and inspire diverse technical and product-focused teams.
- Strong project management skills with experience managing multiple initiatives simultaneously.
- Excellent communication skills with the ability to simplify complex concepts for non‑technical audiences.
- Customer‑first mindset with a passion for creating exceptional digital experiences.
Technical & Industry Expertise
- Deep knowledge of digital banking platforms, application ecosystems, and SDLC best practices.
- Experience with core banking platforms, automation tools, API integrations, and digital operational processes.
- Solid understanding of payments operations including debit/credit card processing, ACH, checks, and positive pay.
- Familiarity with fraud mitigation tools, identity protection measures, and digital security requirements.
Additional Qualifications
- 10+ years of experience in digital banking, application management, or related product leadership roles.
- Bachelor's degree in Computer Science, Information Systems, IT Management, or equivalent professional experience.
- Demonstrated experience leading analysts or product/application teams and managing key vendor partnerships.
Preferred Qualifications:
- Strong relationship-building skills with a consultative, executive presence.
- Highly accountable, resourceful, and outcomes-driven, with strong attention to detail.
- Ability to perform in a fast-paced environment while maintaining quality and focus.
What we can offer you:
- Medical, dental, vision, STD, LTD, Life insurance, etc.
- 25 days paid time off, 11 paid holidays and bereavement leave
- Educational assistance program
- Wellness benefits
- Life event coverage
- Paid parental bonding leave
- Service awards
- Financial benefits including 401(k) match, stock purchase plan and more
- National and local discounts on everything from computers and vacations to phones and retail shopping.
- Logo wear discounts
- Free checking account, checks and discounted bank services