Bank Management, Banking Services, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Member Orientation, Online Banking, Regulations, Team Lead/Manager, Team Player, Time Management, Training Tools, Training/Teaching
Job Category: General
Requisition Number: DIGIT001282
Posted: June 8, 2026
Full-Time
Benton, KY 42025, USA
Join a team where people come first. As a Digital Banker, you will develop and maintain strong relationships with clients and prospects through digital channels. You’ll serve as a trusted resource for both clients and team members by delivering accurate, timely information and creating a positive, seamless client experience. If you have a keen eye for detail, enjoy helping others, and value integrity, we’ll provide the training, tools, and supportive culture needed to help you thrive and grow in your role.
- Greet clients with a warm welcome
- Provide exceptional client service through phone, email, chat and other digital channels
- Assist clients with banking needs, questions, and explanation of products and services
- Manage the digital online banking platform
- Assist clients at the Live Teller Machines
- Assist in the detection, reporting, and escalation of potential fraud
- Support internal teams by providing timely information and assistance
- Learn and comply with CFSB policies and procedures
- Participate in New Team Member Orientation and Annual Regulatory Trainings
- Perform other duties as requested by the Team Leader
PM22
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Community Financial Services Bank