Diesel Shop Service AdvisorWiers Fleet Partners | Milwaukee, WI | Full Time | $27 - $35 HourlyMedical, Dental, Vision, 401K, Paid Uniforms, Paid Vacation, Bonus PlanJoin Our Growing Team! Learn more atwww.jointeamwiers.comYour Expertise. Your People Skills. Your Growth.You've moved beyond wrenches and established yourself as a natural communicator with technical credibility. Your diesel knowledge is strong, your customer relationships are genuine, and you're eager for work that leverages both your technical background and interpersonal strengths. At Wiers, service advisors are critical connectorsdiagnosing customer needs, managing repair workflows, and utilizing the unique skill set that transforms satisfied customers into loyal partners.If you're prepared to lead from the front counter, we're prepared to support your advancement.About Wiers:We have been passionately committed to keeping commercial vehicles on the road since 1964. With a legacy built on trust, quality, and unparalleled service, Wiers has grown into a premier provider of fleet maintenance and repair solutions, serving businesses nationwide. Our dedication to innovation and excellence has earned us a reputation as an industry leader in fleet service.We Make #TRUCKSROLL!Cutting-EdgeTechnology:Work with state-of-the-art tools and equipment that allow you to perform at your best and stay ahead in the rapidly evolving commercial vehicle industry.Professional Growth:Your development is a priority at Wiers. We offer continuous training and career advancement opportunities to help you reach your full potential.Collaborative Environment:Be part of a team that values communication, collaboration, and respect. Our culture fosters teamwork and encourages the exchange of ideas.Impactful Work:Your work at Wiers directly contributes to keeping essential vehicles on the road, supporting businesses and communities across the country. We take pride in the critical role we play in the supply chain.Comprehensive Benefits:Enjoy a competitive salary, robust benefits package, and the support you need to balance your professional and personal life.Job Description:As a Diesel Shop Service Advisor, you will be the primary point of contact for our clients seeking diesel engine services. Your role will be crucial in maintaining exceptional customer satisfaction and ensuring smooth operations within our service department. Responsibilities include:Assigning work to qualified techniciansDispatches and assigns work with instructions to techniciansCreates written documentation regarding customer concernsInvoices completed repair orders prior to releasing the vehicleCan effectively utilize businesses system to look up parts and invoice partsObtain authorization and ensure documents are signed prior to releasing the trucks to customersFollow up with the parts department to ensure that all needed parts are ordered and confirm the estimated delivery dateBuild positive and enduring relationships with customers for repeat business.Knowledge, Skills, and AbilitiesMinimum 5 years' experience of truck service and repair workMinimum 5 years' experience ofadministrative and clerical workAbility to ensure process complianceExcellent time management and goal-setting skillsPositive and friendly attitudeConsiderate and emotionally intelligentCompensation:Up to 2 weeks' vacation the first yearand 3 weeks starting in your 4th calendar year.$27 - $35 hourlySeven paid holidaysVariable compensation opportunitiesWe Value:A CAN-DO attitudeCommitment to learnTeam PlayersSelf-starters with attention to detailHigh level of professionalism and integrityBenefits:Short Term Disability InsuranceCompany paid Life and Long-Term Disability Insurance401(k) retirement plan with matching contributionFitness membership reimbursementSafety boots and glasses reimbursementCompany paid uniforms providedQualification ProfileAny combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:High school diploma No major requiredValid Driver's License (CDL Preferred)3 years or more of prior relevant experience in a commercial vehicle repair facilityJOINTEAMWIERS.COM,where your skills, ambition, and dedication will be recognized and rewarded. Together, we're not just maintaining fleets; we're driving the future of fleet service.www.jointeamwiers.com