DHS Program Manager

Location: Harrisburg, PA
Work Arrangement: Hybrid - 40% Onsite / 60% Remote; candidate must reside in Pennsylvania within a 'commutable' distance from the Harrisburg office and work in the office at least '2' days per week.
Schedule: 8 hours per day, 5 days per week
Interview: Virtual
Contract: 09/01/2026 - 01/02/2027. Historically, these roles are extended for an additional year.
Visas Accepted: USC, GC, GC EAD, H1B

Role Overview

The Client Program Manager is responsible for the directing, controlling, and administrating contracts that support work performed by the Office of Developmental Programs (ODP). The incumbent must ensure that contracts are managed on schedule and that the final product meets the needs of the business and establishes quality requirements. The incumbent builds and maintains relationships among stakeholders to understand the structure, policies, and operations of ODP, and to recommend solutions that enable ODP to achieve its goals.

Primary Responsibilities

• Directs and participates in the development of Statements of Work and other procurement processes for contracted supports, using the mission of ODP and programmatic needs as the focus of these documents.
• Plans, organizes, prioritizes and manages ODP contracts as assigned.
• Serves as the primary point of contact for contract development and implementation.
• Participates as a member of workgroups to identify requirements for contract documents.
• Contract monitor for assigned contracts.
• Manages Money Follows the Person (MFP) funds allocation and project assignment mapping.
• Reviews, analyzes and evaluates contractor service delivery to assure deliverables and performance standards are being met.
• Performs quality control functions, detailed reviews and approval of invoices and expenditures.
• Works as a liaison between other agencies, such as Procurement and Comptroller.
• Consults and provides technical assistance to contractors, ODP staff, and other program offices related to contracts.
• Communicates updates to leadership related to contracts including risks such as barriers in delay of execution.

Required Technical Skills

• Prior experience functioning in a Program Manager capacity.
• Interprets contract requirements.
• Strong attention to details and numbers/analysis of budgets and delivery of services.
• Experience developing Quality-of-service (non-functional) requirements i.e. requirements that do not perform a specific function for the business.
• Experience creating workflows.
• Ensure adherence to procurement requirements and regulations.
• Manage work orders and settlement agreements.
• Analyze invoicing data and utilizes the analysis to help project future budgetary and program needs.
• Directs and participate in the development of Statements of Work and other procurement processes for contracted support.
• Ability to clearly communicate orally and in written fashion.
• Possesses strong organization and writing skills.
• Strong interpersonal/relationship building skills.
• Work independently and prioritize multiple projects effectively and efficiently.
• Facilitation of group discussions.
• Project time-line development.
• At least two years of experience performing contract management functions.