Developmental Services Eligibility and Intake Supervisor
State of Maine
Augusta, Maine
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JOB DETAILS
SALARY
$30.60–$41.98 Per Hour
SKILLS
Business Performance Management, Community and Social Services, Licensing, Productivity Management, Professional Services, QoS (Quality of Service), Quality Management, Social Work, State Government
LOCATION
Augusta, Maine
POSTED
5 days ago
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State. .
Department of Health and Human Services (DHHS)
Human Services Casework Supervisor
Opening Date: June 26, 2026
Closing Date: July 10, 2026
Job Class Code: 5067
Grade: 25 (Supervisory)
Salary: $30.60/hour - $41.98/hour*
*Pay includes a $3.00/hour stipend. An additional $1.00/hour is available with a relevant Master's Degree.
Position Number: 03030-3998
Location: Augusta
This is a full-time position located in Augusta, ME that allows for partial telework with management approval.
Core Responsibilities:
This position is professional social services work of a supervisory nature in directing, overseeing and reviewing the work and activities statewide for Developmental Services Eligibility and intake caseworkers.
As an Eligibility Casework Supervisor, you will:
• Plan, organize, direct and monitor case work activities for Developmental Services Eligibility and intake Caseworkers.
• Confer with and advise your team on program matters.
• Review and compare work performance/productivity of subordinate staff on a regular basis within established standards. Provide feedback to subordinate staff to improve performance/productivity, efficiency and provide opportunities for growth.
• Confer with other agencies and community resources in efforts to improve quality of services provided to constituents.
• Participate on community task groups, committees, and boards to promote agency goals, objectives, and services.
Minimum Qualifications:
In order to qualify, you must have eight (8) years of education and/or professional experience in social work which includes at least two (2) years experience as a fully licensed social worker* (LSW).
Preference will be extended to candidates possessing four (4) years of experience as a fully licensed social worker (LSW).
*Special Note: An LMSW or LCSW automatically meets the two (2) years fully licensed social worker experience requirement.
LICENSING/REGISTRATION/CERTIFICATION REQUIREMENTS: Licensed Social Worker (LSW).
The background of well-qualified candidates will include at least 1 year of experience supervising the activities of those working with incapacitated and dependent adults. Please describe that experience in your cover letter.
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Agency information:
The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.
The Office of Aging and Disability Services (OADS) within DHHS is responsible for ensuring the safety, support and well-being of Maine's older citizens, vulnerable adults and adults with disabilities.
Application Information:
For questions about this position, please contact Alli Vercoe at Alli.Vercoe@Maine.gov
Please upload a current resume and cover letter.
Please submit all documents or files in PDF or Word format.
To request a paper application, please contact Mandy.Hernandez@Maine.gov
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
Work-Life Fit - Rest is essential. Take time for yourself using 13 paid hol