Development and Communications Operations Specialist

SNAP

Spokane, WA

JOB DETAILS
SALARY
$21.62–$22.91 Per Hour
JOB TYPE
Full-time, Employee
SKILLS
Administrative Skills, Board Meeting, Communication Skills, Customer Support/Service, Database Administration, Dental Insurance, Detail Oriented, Donor Relations, Employee Assistance Plan, Event Management, Funding, Fundraising, Health Insurance, Intranet, Life Insurance, Logistics, Marketing Communications, Meeting Minutes, Newsletter, Nonprofit, Operational Communications, Operational Support, Organizational Skills, Presentation/Verbal Skills, Project/Program Management, Retirement Plan, SNAP, Salesforce.com, Team Player, Time Management, Volunteer Experience, Volunteer Management, Website Management, Writing Skills
ADDITIONAL COMPENSATION
benefits include medical, dental, life, ltd, pto and 403(b)
LOCATION
Spokane, WA
POSTED
30 days ago

SNAP is seeking a qualified and mission-driven individual for a Development & Communications Operations Specialist position to join SNAP’s Mission Support Core. This full-time role plays a vital part in supporting SNAP’s mission through fundraising operations, internal communications, volunteer engagement, and team-based administrative support. Full-Time | 37.5 hours per week | Regular Position

Applications will be reviewed as they are received.
Open until filled.

Starting salary: $21.62–$24.18 per hour (DOE)
Full salary range: $21.62–$33.91 per hour

Benefits Include:

  • Sick Leave

  • 11 Paid Holidays

  • 4 Floating Holidays

  • Progressive Vacation Accrual

  • Medical Insurance

  • Dental Insurance

  • Life Insurance

  • Long-Term Disability (LTD)

  • 403(b) Retirement Plan

  • Employee Assistance Program (EAP)

  • Professional Development Opportunities

Position Summary

The Philanthropy and Communications Specialist’s overall role will be to support the agency mission and its various services with fundraising support, internal communication efforts, overseeing the volunteer program, and carrying out administrative tasks to support the team. The Development and Communications Operations Specialist will work as a member of the Communications and Fundraising Team (CFT) and key agency staff to support agency programs and new/on-going agency initiatives with communications expertise and high levels of customer service.

Key Responsibilities

  1. As a member of the Communications and Fundraising Team, supports Philanthropy Manager and CFT with administrative tasks, such as donation processing and fulfillment, ongoing donor appreciation letters, database updates using Salesforce Non-Profit Success Pack (NPSP), and minute-taking during monthly Communications & Development Committee Board meetings.
  2. Support operational coordination for CFT, including organizing processes, tracking deadlines, maintaining databases and shared resources, and supporting efficient execution of fundraising, communications and event-related activities.
  3. Assist Philanthropy Manger and CFT with solicitation efforts, event planning, logistics, and setup.
  4. Participate in the development of a comprehensive communication and fundraising strategy aimed at creating awareness and resource acquisition in support of the fulfillment of SNAP’s mission.
  5. Manage internal communications through internal newsletters, website and intranet updates, staff meetings and visits, all staff communications and other internal communication efforts.
  6. Support CFT and Marketing and Communications Specialist to produce donor-related materials, website updates and event materials, and fill in for team members as needed.
  7. Work with Marketing and Communications Specialist to ensure that the SNAP brand is being maintained internally including vehicle/building signs, etc.
  8. With support from the Philanthropy Manager, manage efforts to recruit and place individual and group volunteers within SNAP programs, track volunteer hours, and organize and host regular orientations.
  9. Support ad hoc recruitment of volunteers to take part in SNAP hosted events.
  10. Provide back-up support for crisis communications, as needed.
  11. Maintain a position specific “If I Win the Lotto” document outlining how to complete routine position-related tasks in preparation for transition/succession.
  12. Work with coworkers and volunteers to promote a positive, respectful and productive working environment, while protecting client confidentiality and dignity.
  13. Within the context of the stated principle job duties, serve as ambassador and positive representative of SNAP’s mission and values.
  14. Completes assigned projects and performs related duties as needed or situation dictates.
  15. Provides excellent customer service at all times as well as helps to grow the customer service culture within the agency.

Ideal Candidate:

The successful candidate will demonstrate:

  • Strong organizational and operational coordination skills

  • Attention to detail and ability to manage multiple deadlines

  • Experience with databases (Salesforce NPSP preferred)

  • Excellent written and verbal communication skills

  • Event coordination and volunteer engagement experience

Why SNAP?

At SNAP, we believe strong communication builds strong communities. Behind every service we provide is a story of resilience, hope, and opportunity — and this role helps ensure those stories are shared with clarity, purpose, and impact.

The Development & Communications Operations Specialist plays a vital role in advancing SNAP’s mission by strengthening donor relationships, enhancing internal communications, coordinating volunteers, and supporting the operational backbone of our fundraising efforts. This position directly contributes to the resources and awareness that allow SNAP to serve individuals and families across our community.

If you are energized by meaningful work, thrive in collaborative environments, and want to combine organization, communication, and mission-driven impact, we encourage you to apply and be part of a team that makes a difference every day.

About the Company

S

SNAP

Our Story

The name may have changed over the years, but the commitment made when the forerunner of SNAP (Spokane Neighborhood Action Partners) formed in 1966 remains its guiding purpose today. SNAP’s mission was, and is, to provide people of low income with access to needed resources, and to help them make the kinds of connections that create opportunity. Our goal always has been to help build a vibrant community that treats everyone with dignity and respect by advocating for that which is fair, honorable and equitable.

The foundation for what is now SNAP got its start in the summer of 1966, when Father Frank Bach, then the director of Catholic Charities in Spokane, enlisted the assistance of the St. Vincent DePaul Society to establish three community centers, in Hillyard, East Central and West Central Spokane, each with a goal of helping low-income people meet their emergency needs as well as to provide a multitude of services within those communities.

These centers and the community-based programs they initiated were so successful that the Spokane Community Action Agency took over the administration of the neighborhood centers. Unfortunately, that agency lost its funding in the summer of 1973. The programs would have been lost were it not for the intervention of a number of community leaders. New funding was secured and Catholic Charities again administered the program.

Striving to fill growing needs, the Neighborhood Centers had developed an annual budget in excess of $4 million by 1985 and were growing beyond the scope of Catholic Charities. On September 12, 1985, with Tom Pleas as Director, the centers became Spokane Neighborhood Centers, Inc. The incorporators were: P.J. Grabicki, Thelma Pugh, Robert Huckabay, Sheri Barnard, Clarence (Bud) Barnes, Nora Beggs, Ed Stevens and Bill Fearn. The corporation adopted bylaws on December 10, 1985.

Five years after incorporation, leadership shifted with the announced retirement of Director Pleas. The agency’s associate director, Larry Stuckart, was formally named executive director in July 1992. Julie Honekamp assumed the role of SNAP and SNAP Financial Access CEO in June of 2011.

From 1985 through the present, the agency has expanded services to meet the needs of a growing population, proving itself to be more than just “neighborhood centers.” Through continuing expansion and a variety of programs, the agency strives to facilitate long-term solutions for the people it serves.

The agency officially became Spokane Neighborhood Action Programs in December 1991, a name chosen to reflect the breadth of the agency’s operations. In Sheri S. Barnard’s Mayoral Proclamation, the agency pledged to continue providing quality services and to ensure that Spokane remains a place that cares about its citizens. In 2008, the name was officially shortened to “SNAP” and legally changed to Spokane Neighborhood Action Partners.

With a re-energized mission, vision and values statement, as well as a new visual identity, SNAP continues to respond to individual and community needs by providing a range of opportunities that offer stability to our vulnerable neighbors and encourage economic self-sufficiency for those who are able.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Nonprofit Charitable Organizations
FOUNDED
1966
WEBSITE
https://www.snapwa.org/