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Desktop Support Technician

Barrister Global Services Network

Minot, ND

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JOB DETAILS
SALARY
$30–$33 Per Hour
JOB TYPE
Contractor
SKILLS
Desktop Administration, Documentation, Help Desk, Information Technology & Information Systems, Microsoft Windows Operating System, Problem Solving Skills, Scripting (Scripting Languages), System Operations, Systems Administration/Management, Technical Support
QUALIFICATIONS

Required Skills & Qualifications

  • Minimum 2–3 years of experience in IT support or a similar role.
  • Strong knowledge of Windows operating systems.
  • Experience with Active Directory, Office 365, and Exchange Online administration.
  • Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPNs).
  • Ability to support end-user applications, including the Microsoft Office Suite.
  • Strong troubleshooting and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work independently as well as part of a collaborative team.

Soft Skills

  • A customer service mindset with a professional and approachable demeanor.
  • Strong organizational skills and precise attention to detail.
  • Ability to manage time effectively and prioritize multiple tasks.
  • Willingness to continuously learn and adapt to new technologies.
RESPONSIBILITIES
  • Diagnose, troubleshoot, and resolve hardware, software, and network issues.
  • Perform initial computer configurations by executing established scripts and thoroughly documenting the results.
  • Install, configure, and maintain desktops, laptops, printers, and other IT peripherals.
  • Support and administer user accounts, permissions, and access rights.
  • Monitor system performance, apply patches, and escalate recurring or critical issues.
  • Assist with the deployment of software, security updates, and system upgrades.
  • Document incidents, solutions, and processes in the IT knowledge base.
  • Ensure compliance with company IT policies, data protection, and cybersecurity standards.
LOCATION
Minot, ND
POSTED
7 days ago

We are looking for a dedicated Desktop Support Technician to provide top-tier technical support to end-users and ensure the smooth operation of IT systems across the organization. This role heavily revolves around Microsoft Windows end-user support and initial computer configurations. The configuration process is already implemented, meaning a significant portion of this role will involve following established scripts and accurately documenting the results.

This position requires strong problem-solving skills, a proactive approach to resolving technical issues, and close collaboration with both end-users and vendors.

About the Company

B

Barrister Global Services Network

Barrister Global Services Network is a leading provider of on-site IT field services, delivering scalable technology support solutions across North America. The company specializes in end-user support, break/fix services, hardware installations, and infrastructure maintenance for enterprise and retail environments.

With a nationwide network of highly skilled field technicians, Barrister supports a broad range of technologies including POS systems, printers, servers, networking equipment, and end-user devices. The organization partners with Fortune 500 companies, OEMs, and service providers to ensure consistent, high-quality service delivery across diverse geographic regions.

Barrister’s operating model emphasizes responsiveness, technical expertise, and accountability, enabling clients to maintain business continuity and optimize system performance. Through a combination of centralized coordination and localized execution, the company delivers efficient, SLA-driven support tailored to client needs.

HEADQUARTERS
Mandeville, LA, US
FOUNDED
1972