Desktop Support Technician

Kforce Inc

Houston, TX

JOB DETAILS
SKILLS
Computer Maintenance, Computer Workstations, Customer Support/Service, Data Migration, Desktop Administration, Desktop Hardware, Hardware Administration, Hardware Repair, Identify Issues, Inventory Management, Laptop Hardware, PC Hardware, Peripheral Hardware, Problem Solving Skills, Safety/Work Safety, ServiceNow, Software Administration, Software Licenses, Technical Leadership, Technical Support, Technical Writing
LOCATION
Houston, TX
POSTED
13 days ago

Kforce's client in Houston, TX is seeking a Desktop Support Technician to provide hands-on support for computer hardware, software, and end-user technology needs. This role will assist with equipment setup, troubleshooting, inventory management, and ticket resolution while delivering excellent customer service to internal users.

Key Responsibilities:

  • Provide desktop and laptop hardware support and troubleshooting
  • Install, configure, and maintain PC hardware and peripherals
  • Manage and resolve technical issues through a ticketing system (ServiceNow preferred)
  • Coordinate hardware repairs and vendor support when necessary
  • Perform device deployments, upgrades, and data migrations
  • Maintain accurate inventory of IT equipment and assets
  • Assist with workstation setups and technology-related requests
  • Follow company security, safety, and software licensing procedures
  • Document technical issues, resolutions, and inventory updates
  • Provide responsive customer support and technical guidance to users

About the Company

K

Kforce Inc

Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.

 

Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Financial Services
FOUNDED
1962
WEBSITE
http://www.kforce.com/