Desktop Support Technician

Talentiqo

Englewood, CO

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JOB DETAILS

SKILLS

Communication Skills, Computer Hardware, Customer Satisfaction, Desktop Administration, Desktop PC, Develop and Maintain Customers, Device Drivers, Equipment Maintenance/Repair, Hardware Administration, Hardware Installation, Identify Issues, Laptop PC, Network Administration/Management, Network Configuration Management, Network System Hardware, PC Software, Peripheral Hardware, Printers, Software Administration, Software Installation, VPN (Virtual Private Network)

LOCATION

Englewood, CO

POSTED

5 days ago

Job Summary (List Format):

- Provide computer, hardware, and software support to employees.
- Install, troubleshoot, service, and repair desktop and laptop computers.
- Install, configure, and maintain network equipment and related peripherals.
- Offer support for personal computer hardware and software, including installation of attendant software.
- Investigate employee information, network, and communication needs.
- Recommend hardware and software purchases based on employee and business requirements.
- Maintain customer/solution ownership with a focus on excellence and high customer satisfaction.
- Collaborate effectively as part of a team and share technical knowledge.
- Communicate clearly with end users, both in writing and verbally.
- Translate user and business needs into effective technical solutions.
- Apply basic knowledge of IT standards related to computers, printers, network technology, drivers, VPNs, RSA, and VTC.
- Demonstrate comprehensive troubleshooting skills for standard industry hardware and software products.
- Meet education requirements: Associate degree in a related field with 2+ years of experience, or equivalent combination of education and experience.

Desktop Support Technician

Talentiqo

Englewood, CO

About the Company

Talentiqo

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