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Desktop Support Technician

Cogliano IT Staffing

  • Boston, MA
  • 3 days ago

    Highlights

    Our client is looking for a Desktop Support Technician to perform the following tasks: Requirements: On-site presence at our Boston office Tuesday, Wednesday, and Thursday during business hours. Desktop Support Technician needed for a 2+ Month Contract (18 24 Hours a week) onsite in Boston, MA!

    Numbers & Facts

    LocationBoston, MA

    Description

    Desktop Support Technician needed for a 2+ Month Contract (18 24 Hours a week) onsite in Boston, MA!

    Our client is looking for a Desktop Support Technician to perform the following tasks:

    Requirements:
    • On-site presence at our Boston office Tuesday, Wednesday, and Thursday during business hours
    • Occasional Monday availability as needed
    • Start date: as soon as possible
    Primary focus areas:
    • Onboarding / offboarding
    • Hardware provisioning, deprovisioning, and asset management
    • MacBook/Windows end user support and basic macOS/Windows troubleshooting
    • Microsoft 365, Entra ID, SSO, MFA support
    • Email / distribution lists / aliases
    • Zoom, Slack, and general user support
    • Salesforce, Marketo, Clari basic user access and troubleshooting
    • Managing AV equipment in the boardroom, including preparation for All Hands meetings
    Must-have skills:
    • Microsoft 365 Admin (Basic)
    • Entra ID / SSO (Basic)
    • Windows 10/11 support (Intermediate)
    • MacBook / macOS end user support (Intermediate)
    • Hardware provisioning and deprovisioning (including asset recovery)
    • Zoom Admin (Basic)
    • Jira Service Management (Basic)

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