Desktop Support Specialist

Freeman Health System

Joplin, MO

JOB DETAILS
SKILLS
Cafeteria, CompTIA A+, Customer Support/Service, Desktop Administration, Healthcare, Healthcare Quality, Help Desk, Hewlett-Packard Product Family, Information Technology & Information Systems, Payroll Tax, Problem Solving Skills, Support Documentation, Technical Research, Technical Support, Technical Writing, Telephone Skills, Time Management
LOCATION
Joplin, MO
POSTED
30+ days ago

Our Mission

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

About Us - Information Technology (IT)

  • Flexible scheduling.

  • On the job training.

  • Gain exposure to new and advanced technology in the healthcare setting.

Schedule: Full-time

What You'll Do

Provides support to end users in a variety of areas. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors problems or issues to ensure a timely resolution. Relies upon instruction and pre-established guidelines to perform the functions of the job. Work under immediate supervision.

Requirements

  • Degree in IT related field or Trade School.
  • Current A+ certification or obtain within 120 days.
  • Comptia A+ or Google IT Support Professional Certification within 120 days of hire.
  • HP Self Maintainer Certification with 120 days.

Freeman Perks and Programs

  • For eligible full-time and part-time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!
  • Health, vision, dental insurance
  • Retirement with employer match
  • Wellness program with discounts to Health Insurance or Cash Bonus with Participation
  • Milestone payments with longevity of employment
  • Paid time off (PTO)
  • Extended Sick pay
  • Disability pay
  • Learning Center designated only for Freeman Family members
  • Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

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About the Company

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Freeman Health System