Adobe Product Family, Audiovisual, Authentication, Desktop Administration, Electronics, Laptop PC, Microsoft SharePoint, Problem Solving Skills, Technical Support, Web Browsers
LOCATION
Stow, MA
POSTED
18 days ago
Job Title: Desktop Support (Part time) Location: Stow, MA, 01775 Duration: 05+ Months Pay: $28.50 - $38.50/Hr on W2 without benefits Shift: Monday, Wednesday, Friday & 4 hours per day
Summary: 3 days a week. 4 hours per day.
Update all laptops in classrooms, update all screen cast devices and or other needed electronics for delivery (i.e., cameras, portable projectors....)
Ensure all laptops are updated, charged, browser history cleared, and prepared for testing, testing links work
Update and check all AV kits in the crib, update missing and or damaged materials, work with IT to remove incorrect profiles, clear browsing history, ensure device is updated, cleaned, and ready to go back out
Support maintenance and log history, device assignment tracking on all MFA devices
Support SharePoint and Teams interface issues and requests, work with access issues, problem-solve sharing of materials and blocks
Work with contractors on authentication issues and access issues
Work with full-time and contract staff on login and access issues for immediate support while an IT ticket is put in
Additional supports that come up when we need problem-solving (Teams, SharePoint, OneDrive, Cognito, QM, LMS, Adobe...)
Basic O365 support and use
Support login and access issues on multiple devices