| Essential Skills: | ? Strong knowledge of desktop/laptop hardware ? Good knowledge of Win 10, Win 11 & MS Office? Knowledge of Mac OS is preferred? Understanding of daily operations and delivery processes ? Application / software installation and trouble shooting ? Knowledge / exposure on ticketing tools (Service Now)? Windows system administration? Strong Troubleshooting Skills? Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc.? Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc.? Understanding of active directory, networking ? Hardware, operating system & software knowledge |
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