Desktop Support Analyst

AlphaNet Consulting

Lynn, MA

JOB DETAILS
SALARY
$20–$22 Per Hour
JOB TYPE
Temporary, Contractor, Full-time
SKILLS
Analysis Skills, Cloud Computing, Communication Skills, Computer Skills, Consulting, Customer Escalations, Customer Relations, Desktop Administration, Desktop PC, English Language, Enterprise Applications, Information Technology & Information Systems, Internet Application, Microsoft Active Directory, Microsoft Product Family, Microsoft Windows NT Group Policy, Microsoft Windows Operating System, Operating Systems, Organizational Skills, Presentation/Verbal Skills, Software Installation, Technical Leadership, Time Management, Web Services, Writing Skills
LOCATION
Lynn, MA
POSTED
3 days ago
Role: Desktop support analyst
Location: Lynn, MA 01905, United States Onshore

1 Position


JD

Desktop Support | Consultant 2 | 3-5 years of experience

Job Description·
Beginner knowledge on Active Directory, Group Policy·
Hands on experience for Windows, & IoS Corporate Devices·
Coordinate with multiple teams for resolving incident and executing change tickets·
Business & Common Application installation expertise (Like, Microsoft, Third party tools, enterprise applications)·
Strong troubleshooting skills for Desktop, Laptops & Peripheral devices

Must to Have Skills
3+ years of hands-on experience, managing below technologies·
Microsoft Desktop Family Operating System (Win 7/10)·
Beginner knowledge on Active Directory, Group Policy· Active Directory & GPO·
Good understanding of IT infrastructure concepts and components such as Servers, Network devices, App & Web Services Cloud components and associated interconnections·

Good to Have Skills
Very good verbal and written English communication and presentation skills·
Effective time management, team handling and organizational skills·
Client interaction and escalation management.

About the Company

A

AlphaNet Consulting