Desktop /OSS support L1

Q1 Technologies, Inc

San Jose, CA

JOB DETAILS
SKILLS
Administrative Skills, Apple MacBook, Business Skills, Desktop Administration, Desktop PC, Desktop Virtualization, Identify Issues, Laptop PC, Microsoft Windows Operating System, Operational Support Systems (OSS), Printers, Software Administration, System Center Configuration Manager (SCCM), Technical Support
LOCATION
San Jose, CA
POSTED
28 days ago
Hi,
Hope you are doing well.

I have an urgent opening for Desktop /OSS support L1 position. Kindly review the job description below and if interested, share your most recent resume in word format.


**Kindly share your updated resume**


Job Title: Desktop /OSS support L1
Location: San Jose, CA (Onsite)
Job Type: Contract

Job Description:
  • The Engineer is responsible for managing and support end-end Desktop related activities.
  • Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
  • Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues.
  • Remote support & troubleshooting of end user issues
  • Windows OS, MacBook support
  • Zscaler troubleshooting
  • The Engineer is responsible for managing and support end-end Remote Desktop related activities.
  • Should be able to understand business, technical requirements, and provide solution, design and implementation approach for SCCM, Intune and Windows 10
  • Must have prior experience in Design and Implementation of SCCM hierarchy
  • Must have prior experience of Design and Implement migration to SCCM from other tools
  • Skills: Windows Virtual Desktop
  • Experience Required: 6-8

About the Company

Q

Q1 Technologies, Inc

Q1 consists of experienced and recognized experts providing the capability to respond to market demand in order to provide professional services for our clients including Enterprise software implementations, application integration and technical / functional support.

Q1 has steadily grown into a Quality IT services and solutions organization with the average experience of our team being over 10 years. We have continuously met or exceeded client expectations by delivering professional services and project implementations on time and under budget to help clients truly recognize return on investment.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Computer/IT Services
FOUNDED
1990
WEBSITE
http://q1tech.com/