Deskside Support Technician
Palm Beach, FL - onsite 5 days a week
3-4 months contract
Pay rate: $32.00 - $34.00 p/hr
Our client has experienced significant growth over the past year and is seeking an on-site Deskside Support Technician to provide hands-on technical support at their Palm Beach office. This role is focused on end-user onboarding, laptop deployments, and high-touch desk-side support, including support for senior leadership and visiting VIPs.
Responsibilities
• Provide on-site deskside support to internal users at the Palm Beach office
• Roll out and configure Windows laptops, including imaging, setup, and user onboarding
• Deliver white-glove support for executives, senior management, and VIP visitors
• Troubleshoot and resolve hardware and software issues related to Windows OS, VPN connectivity, MFA authentication, WiFi and network access, and printers and peripherals
• Perform basic Active Directory tasks, primarily password resets
• Support device management and deployments using Microsoft Intune
• Act as the sole on-site IT presence in Palm Beach, managing daily priorities independently
• Document work and provide regular status updates to the broader IT team
• During downtime, assist with remote help desk support for users in other locations as needed
Requirements
• 3+ years of hands-on IT support experience (deskside, desktop, or end-user support)
• Strong experience supporting Windows environments (no Mac support required)
• Familiarity with Microsoft Intune
• Working knowledge of Active Directory (password resets, basic user support)
• Experience with VPN and MFA setup
• Google Workspace experience is a plus
• Excellent communication skills with the ability to support non-technical users and senior leadership
• Highly reliable, self-motivated, and comfortable working independently on-site
Welcome to ConsultNet, a premier national provider of technology talent and solutions. Our expertise spans across project services, contract-to-hire, direct search, and managed services onshore, nearshore, and hybrid.
For over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact.
Our comprehensive service offerings cover a wide range of technology and engineering positions across key markets nationwide. Learn more at www.consultnet.com .
We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.