Hardware Architecture, Hardware Evaluation, High School Diploma, Interpersonal Skills, Laptop PC, Lift/Move 50 Pounds, Microsoft Windows Operating System, Microsoft Windows Server, On Site Support, Operating Systems, Pallet Jack, Peripheral Hardware, Software Installation, System Architecture, Testing
LOCATION
Pittsburgh
POSTED
8 days ago
Overview:
Location: Onsite in Norcross, GA
Job Type: Full Time / Contract
Work Authorization: No Sponsorship
The A.C.Coy company has an immediate opening for Deskside Support Technician. Ideal candidates must have 2+ years of enterprise deskside support experience. Reliable transportation is required.
Responsibilities:
Assist with an office move from Norcross to Alpharetta
Evaluate hardware to determine if it goes to new office or be e-wasted
Lifting and moving of equipment up to 50 lbs. Tear down and setup of equipment
Packaging and palletizing equipment for shipment and then unpacking equipment. Must be able to traverse stairs
Set up employee workspaces, including laptops with docking stations, desk phones, and other peripherals
Assist with support of our Credit team on site at Norcross while setting up new office in Alpharetta
Be able to assist our users with Windows 11/ Office 365 issues after they have been relocated
Qualifications:
Education:
High School Diploma - Required
Associates degree - Preferred
Experience Required:
Ability to demonstrate knowledge of the practical application of systems and technology. This includes knowledge of systems architecture, hardware, operations and life cycle
Knowledge of Operating Systems (Windows 11, Windows Server 2022, Windows Server 2025)
Standard application installation (Office 365 products), configuration and troubleshooting
Communication and Interpersonal Skills – Job requires partnership with all levels of the organization from personnel to executives. White-glove support