Design Engineer, Information Technology

Are you an experienced technology professional invigorated by complex challenges? If you seek to advance in a new career opportunity, ServiceLink, the unsurpassed leader in the mortgage industry, invites you to apply for the opening of Design Engineer, a position that carries the primary responsibility of designing, coding, testing and developing software user interface to meet product goals and business requirements. If you are confident in your ability to drive strategic initiatives, your experience and influence will be highly valued by our innovative team of world-class designers and engineers. There will never be a better time to join ServiceLink, a company committed to supporting the growth and advancement of every employee.

We’re seeking an AI‑focused Design Engineer to design and build UI patterns for human‑in‑the‑loop AI systems that automate and elevate mortgage workflows. You’ll operate at the intersection of AI product design and implementation, crafting interfaces and interactions for LLM‑powered features and agentic workflows that feel intuitive, trustworthy, and empowering. In this role, you’ll help scale our design system and evolve it into an AI‑ready foundation that enables efficient, reliable automated code generation. You’ll work closely with product, engineering, and operation stakeholders to translate complex technical capabilities into clear, elegant, and human‑centered solutions. This role is ideal for someone who sits comfortably between design and engineering, thrives in ambiguity and complexity, understands the nuances of AI behavior, and can turn emerging technologies into usable, confident product experiences.

A DAY IN THE LIFE

In this role, you will…

• Design and implement UI patterns for human-in-the-loop AI systems, including recommendations and insights, human review and feedback mechanisms, and other proactive system behaviors that thoughtfully balance autonomy, transparency, and user control.
• Translate product vision and complex product requirements into beautiful, intuitive, and efficient interfaces, collaborating closely with designers, engineers, and product managers to rapidly prototype, validate, and iterate using AI-assisted coding tools.
• Evolve ServiceLink’s design system into an AI‑ready foundation that enables efficient and reliable automated code generation.
• Develop and maintain scalable, reusable UI components aligned with evolving design systems and enterprise standards.

WHO YOU ARE

You possess …

• A strong portfolio demonstrating real-world UI development projects, showcasing craft, systems thinking, and high-quality execution.
• 2+ years of experience building user interfaces for web applications, including the development of scalable, reusable UI components that ensure consistency across products.
• Strong passion and hands-on experience with AI assisted coding tools to accelerate delivery, improve code quality, and enhance developer productivity.
• Proficiency in HTML5, CSS3+, and modern responsive layout techniques.
• Familiarity with CSS preprocessors, JavaScript/TypeScript, and modern UI frameworks, with an understanding of how they support component behavior and maintainable architectures.
• A business outcome driven mindset, with the ability to navigate ambiguity, challenge the status quo, and propose solutions to deliver meaningful impact.
• Strong collaboration and communication skills, with the ability to work effectively alongside technology teams and stakeholders in a fast-paced, enterprise environment.

• Design and implement UI patterns for human-in-the-loop AI systems, including recommendations and insights, human review and feedback mechanisms, and other proactive system behaviors that thoughtfully balance autonomy, transparency, and user control.
• Translate product vision and complex product requirements into beautiful, intuitive, and efficient interfaces, collaborating closely with designers, engineers, and product managers to rapidly prototype, validate, and iterate using AI-assisted coding tools.
• Evolve ServiceLink’s design system into an AI‑ready foundation that enables efficient and reliable automated code generation.
• Develop and maintain scalable, reusable UI components aligned with evolving design systems and enterprise standards.
• Implement and maintain user interfaces that align with business objectives, product vision, technical standards, and accessibility best practices, ensuring long-term performance and maintainability.
• Define and uphold UI development best practices and code standards that support AI-assisted automation, improve consistency, and enable scalable team collaboration.
• Explore and apply AI-assisted development tools to streamline workflows, enhance code quality, and drive continuous efficiency improvements across the UI development lifecycle.
• Collaborate with cross-functional teams to rapidly prototype user experiences, enabling iterative product development and early validation of design concepts.
• Partner with product designers, product managers, software engineers, and other stakeholders to translate product visions into interactive, user centered interfaces.
• Optimize interfaces for performance, responsiveness, and scalability, ensuring fast load times and smooth user experiences.
• Contribute to the evolution of the product development process by bridging the gap between requirements, design, and implementation, while fostering collaborative problem solving and enabling rapid iteration to drive continuous improvement.
• Perform other related duties as assigned, contributing to team goals and adapting to evolving project needs.

• Bachelor's degree in Human-Computer Interaction (HCI), Computer Science, or equivalent practical experience
• A strong portfolio demonstrating real-world UI development projects, showcasing craft, systems thinking, and high-quality execution.
• 2+ years of experience building user interfaces for web applications, including the development of scalable, reusable UI components that ensure consistency across products.
• Strong passion and hands-on experience with AI assisted coding tools to accelerate delivery, improve code quality, and enhance developer productivity.
• Proficiency in HTML5, CSS3+, and modern responsive layout techniques.
• Familiarity with CSS preprocessors, JavaScript/TypeScript, and modern UI frameworks, with an understanding of how they support component behavior and maintainable architectures.
• A business outcome driven mindset, with the ability to navigate ambiguity, challenge the status quo, and propose solutions to deliver meaningful impact.
• Strong collaboration and communication skills, with the ability to work effectively alongside technology teams and stakeholders in a fast-paced, enterprise environment.