Deputy Director - NYCTA Revenue

Job Title: Deputy Director - NYCTA Revenue

Job Summary:

The Metropolitan Transportation Authority (MTA) is seeking a highly skilled and experienced Deputy Director - NYCTA Revenue to lead the revenue accounting activities for the New York City Transit (NYCTA) system. The successful candidate will be responsible for planning and directing the revenue accounting activities, establishing and implementing policies and procedures for revenue administration, accounting, reporting, compliance, auditing, and internal controls.

Position Details:

• Job Title: Deputy Director - NYCTA Revenue
• Department/Division: Finance - Revenue Management
• Work Location: 2 Broadway
• Full/Part-Time: Full-time
• Salary Range: $133,519 - $166,899
• Deadline: Until filled

Position Eligibility:

This position is eligible for teleworking, which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date.

About the MTA:

The Metropolitan Transportation Authority is North Americas largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nations largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Position Objective:

The Deputy Director - NYCTA Revenue will plan and direct the New York City Transit revenue accounting activities. This position is responsible for establishing and implementing the policies and procedures for revenue administration, accounting, reporting, compliance, auditing, and internal controls. The successful candidate will also direct and oversee the coordination of functional technical support, maintenance, testing, and acceptance for the corporate revenue system.

Responsibilities:

• Select, develop, and motivate personnel within the department
• Provide career development for subordinates
• Provide prompt and effective coaching and counseling
• Responsible for discipline/termination of employees when necessary
• Review the performance of staff
• Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential

OMNY:

Working with NYCTA, MTA staff, and the outside support vendor as part of the MTAs Fare payment team (OMNY). Responsible for daily reconciliations of OMNY reports to the trial balance. Reconcile OMNY Retail sales. Verify bank deposits to the Treasury subledger. Assist in OMNY testing.

Act as the financial liaison for the integration of OMNY to further areas of fare collection (Para Transit, B to B, Fair Fares, etc.). Act as the financial liaison for the integration of OMNY to other carriers accepting OMNY (Air Train, Westchester Bus, Veolia Bus, Roosevelt Island Tram, etc.).

Handle all financial settlements with carriers accepting OMNY. Supervise and manage all financial settlement operations with banks, processors, and card associations for customer purchases of fare media made with debit and credit cards.

Ensure revenue settlement operations adapt to new bank products, including emerging smart-card technologies, and comply with evolving card-association rules and procedures.

Oversee sales reconciliation and financial settlement for OMNY vending machine activity across NYCT and Affiliate agency locations, including monthly reporting consistent with audit requirements.

MetroCards:

Manage the financial wind-down of MetroCard as the system sunsets, ensuring accurate trailing settlements, reconciliations, and compliance through the transition period.

Continue to oversee the continued financial administration of MetroCard across all participating agencies.

General Administration and Processing:

Oversee long and short-term goals, requirements, and activities of the Revenue Accounting Unit. Ensure all policies and procedures are accurate and current, and support the departmental goals and objectives.

Direct and oversee all facets of revenue accounting and journal entries, reporting, analysis, and statistics. Oversee the evaluation and establishment of any methodologies related to revenue accounting and/or financial reporting.

Revenue System Functional Technical Support and Maintenance:

Direct and oversee functional technical support, maintenance, testing, and acceptance for the corporate revenue systems.

Compliance and Internal Controls:

Establish and continually review internal controls to ensure policies and procedures are applied, work effectively, and significant risks are mitigated. Responsible for handling and addressing recommendations resulting from external audits by the MTA Audit Services, external auditors, MTA Inspector General, etc.

Required Qualifications:

• Required Knowledge/Skills/Abilities:
• Strong leadership skills to effectively direct and motivate staff
• Strong ability to communicate effectively with all levels of personnel
• Excellent quantitative, analytic, and deductive reasoning capabilities
• Must possess the ability to analyze, interpret, and leverage OMNY data to understand financial trends, validate results, highlight risks, and support decisions across the revenue program
• Must have a strong understanding of how data moves through the OMNY ecosystem, including processors, settlement files, banking activity, and ledger interfaces to trace errors, confirm accuracy, and ensure reporting integrity
• Must be able to turn complex OMNY data into clear reporting that highlights trends, risks, and operational changes that influence revenue results
• Proficiency in Microsoft Office and Hyperion or comparable applications
• Excellent oral and written communication skills
• Strong ability to adhere to deadlines to ensure accurate and efficient reporting of data
• In-depth knowledge of accounting regulations and thorough knowledge of accounting practices
• Ability to monitor and manage results against audit and control procedures
• Knowledge of database design as it relates to financial systems
• Working knowledge of an automated financial system
• Self-starter with the ability to learn and document financial and operational processes without supervision
• Ability to succeed in a fast-paced/high-pressure environment
• Ability to understand and interpret contracts to manage financial compliance
• Experience in financial reporting and accounting for debit and credit card sales, including settlement handling, chargebacks, and reconciliation workflows
• Understanding of AFC (Automated Fare Collection) systems and operating procedures governing debit and credit card transactions
• Required Education and Experience:
• Bachelor's degree in accounting, Finance or business-related field, or an equivalent combination of education and/or experience that demonstrates knowledge of Revenue Systems & reporting
• Minimum ten (10) years' managerial experience in accounting or finance, preferably in a general accounting function, which includes in-depth knowledge of automated financial systems and dealing with technical issues
• Minimum five years of experience in a supervisory capacity
• MBA or CPA
• Revenue Accounting or related experience
• Experience working with contracts (financial compliance and/or negotiation support)
• PeopleSoft General Ledger experience

Equal Employment Opportunity:

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.