Deputy Director, CoBEES (Term Limited)

State of Colorado

Denver, CO

JOB DETAILS
SALARY
$106,776–$170,856 Per Year
SKILLS
Administrative Procedures, Administrative Skills, Americans with Disabilities Act (ADA), Budget Management, Business Administration, Business Intelligence, Business Strategy, Business Transformation, CDL Driver's License, Change Management, Coaching, Communication Skills, Comparative Analysis, Compensation and Benefits, Contract Management, Customer Support/Service, Customer/Client Research, Data Entry, Dental Insurance, Department of Health and Human Services, Disability Insurance, EMT-Paramedics, ERP (Enterprise Resource Planning), Establish Priorities, Financial Analysis, Financial Policies, Government, Health Department, Health Plan, Healthcare, Human Health, Human Resources, Information Technology & Information Systems, Interoperability, Interpersonal Skills, Investment Management, Leadership, Life Insurance, Machine Tool, Medical Assistance, Medicare, Operations Management, Operations Planning, Organizational Culture, Organizational Development/Management, Performance Management, Performance Metrics, Presentation/Verbal Skills, Process Capability, Process Development, Procurement Management, Product Management, Product Strategy, Product Support, Professional License, Project Portfolio Management (PPM), Project/Program Coordination, Project/Program Management, Public Administration, Public Health, Purchasing/Procurement, Reference Verification, Regulations, Reporting Dashboards, Requirements Validation/Verification, Resource Management, Service Delivery, Set Goals, State Government, Strategic Planning, Sustainability, Talent Management, Technical Leadership, Technical Support, Time Management, Vendor/Supplier Quality Management, Willing to Travel, Workforce Planning, Writing Skills
LOCATION
Denver, CO
POSTED
3 days ago

Deputy Director, CoBEES (Term Limited)

Salary

$106,776.00 - $170,856.00 Annually

Location

Denver, CO

Job Type

Full Time

Job Number

IHA 07488 07/09/2026

Department

Colorado Department of Human Services

Opening Date

07/24/2026

Closing Date

8/7/2026 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

303 E 17th Ave, Denver

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

cindy.kong@state.co.us

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

  • Description
  • Benefits
  • Questions

Department Information

This position is open to current Colorado residents only.

This is a Term Limited position

Colorado Benefits Enrollment and Eligibility Systems (CoBEES)

The Colorado Benefits Eligibility and Enrollment Systems team (CoBEES) manages the portfolio of technology solutions that is used to deliver access to critical health and human services programs for the people of Colorado, including food, cash, and medical assistance benefits. Colorado is state-supervised, county-administered, with 64 counties responsible for connecting people to programs. The current portfolio includes the Colorado Benefits Management System (CBMS) used by counties and medical assistance sites for integrated eligibility and enrollment to process applications, changes, and renewals; the Program Eligibility and Application Kit (PEAK) public-facing website and PEAKPro assister tool; and the Joint Agency Interoperability Program (JAI) connecting case systems and counties. CoBEES is also embarking on an ambitious effort to reimagine and replace its legacy systems to deliver a more integrated experience: streamlined workflows that reduce duplicative data entry, coordinated cross-program service delivery, and "whole family" support that simultaneously serves children and the adults in their lives. Colorado has a long history of being a leader in the innovative use of technology to provide support services to those in need.

Description of Job

This position is currently hybrid.

Remote with up to two (2) days in the office per week

The role may involve travel within the state for meetings and community engagement activities

Please note: These working arrangements are subject to change.

What you will be doing:

The Deputy Director serves as the Chief Product Officers second-in-command, providing executive leadership for the day-to-day operations, administration, and strategic program coordination needed to deliver the CoBEES product portfolio during a multi year technology modernization effort. Working across CDHS, the Department of Health Care Policy & Financing (HCPF), Colorado Department for Early Childhood (CDEC), the Governor's Office of Information Technology (OIT), counties, and other partners, this role ensures people, resources, processes, and governance are aligned to support successful product delivery, organizational priorities, and better outcomes for Coloradans. The Deputy Director oversees operational planning, program coordination, organizational development, and communications.

Additionally, as a member of the Colorado Department of Human Services (CDHS) extended executive management team (E-EMT), the Deputy plays a key role in the leadership and direction of CoBEES and acts as a strategic advisor to the Chief Product Officer to achieve the team's mission. Acting with delegated authority from the Chief Product Officer, the Deputy Director represents CoBEES as needed in executive, legislative, and interagency settings.

This role is term-limited due to the type of funding available and will be made into a permanent position before the term is over.

Primary Job Duties:

Office Operations and Administration - Provides executive oversight of the administrative and operational functions of the organization to ensure resources, processes, and organizational capabilities support strategic objectives, in partnership with CDHS, HCPF, and OIT offices. This includes organization-wide planning, budgeting, resource allocation, and workforce planning activities; procurement and contract management; and performance management.

Product Portfolio Alignment and Strategic Coordination - Leads enterprise coordination efforts to advance the product strategy established by the Chief Product Officer and ensure product investments, priorities, and execution across programs are aligned with organizational goals and customer needs.

Cross-Agency Stakeholder Engagement and Communications - Leads the organizations stakeholder engagement and communications strategy to strengthen alignment, transparency, and collaboration with program leadership, county leadership, partner organizations, business units, and external entities.

Product Enablement and Shared Services - Provides executive oversight and strategic direction for shared services that support product delivery and customer success for our county workers, medical assistance sites, and clients/residents, including customer support, training, communications, change management, customer feedback, and product analytics.

Other Duties As Assigned - Acts on behalf of the Chief Product Officer in that persons absence, including meeting coverage and decision-making.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications:

Years of Experience:

Ten (10) years of relevant experience in program management, operations, business administration, public administration, information technology, organizational leadership, product management, human services roles, or a closely related field, two (2) of which must have included experience with public or business administration, establishing goals and objectives, and developing and managing a budget to achieve program goals and objectives.

OR

Education and Experience:

A combination of related education and experience in program management, operations, business administration, public administration, information technology, organizational leadership, product management, human services roles, or a closely related field equal to ten (10) years, two (2) of which must have included experience with public or business administration, establishing goals and objectives, and developing and managing a budget to achieve program goals and objectives.

Required Qualifications:

  • Demonstrated experience leading large, complex programs, portfolios, organizations, or operational functions.
  • Demonstrated experience supervising managers, senior professional staff, or multiple organizational units and success building and leading high-performing teams.
  • Demonstrated experience leading strategic planning, budgeting, resource allocation, and workforce planning efforts.
  • Demonstrated experience establishing governance processes, performance measures, and accountability frameworks.
  • Demonstrated experience managing complex initiatives involving multiple stakeholders, competing priorities, and significant organizational impact.
  • Excellent written and verbal communication skills, with demonstrated experience communicating and presenting recommendations, risks, and outcomes to executive leadership and external stakeholders and translating technical topics for non-technical audiences.
  • Demonstrated ability to exercise independent judgment and make decisions in a complex regulatory and political environment.

Preferred Qualifications:

  • Experience in the State of Colorado finance & contracting, HR policies and procedures, budgeting, data analysis, and Information Technology.

  • Experience leading or supporting eligibility, human services, healthcare, or public benefits programs, or working in a state, county, federal, or other public-sector environment.

  • Experience overseeing large-scale technology modernization, digital transformation, or business transformation initiatives in regulated environments.

  • Experience overseeing procurement, contract administration, and vendor performance management.

  • Experience applying product management, portfolio management, agile delivery, or organizational change management practices.

  • Experience responding to audits, legislative inquiries, executive reviews, or other oversight activities.

  • Experience serving in a deputy director, assistant director, chief operating officer, chief of staff, or comparable executive leadership role.

  • Experience working with state-supervised, county-administered programs or complex intergovernmental partnerships.

  • Experience working under federal compliance regimes including HIPAA, IRS Publication 1075 (FTI), CMS ARC-AMPE, or CJIS.

  • MBA or equivalent advanced training in operations, public administration, organizational leadership, technology management, or related field.

  • Experience with operational tooling such as ERP, contract management, project portfolio management, or BI / dashboarding platforms.

Key Competencies:

  • Comfortable operating with ambiguity and incomplete information.

  • Pragmatic and outcome-focused; able to balance speed, quality, and sustainability.

  • Interpersonal savvy and ability to build constructive working relationships and rapport with a wide variety of internal and external stakeholders.

  • Excellent stakeholder management skills; able to influence without formal authority across multiple agencies, counties, and vendors.

  • Systems-thinking mindset - able to see patterns across teams and address root causes rather than symptoms.

  • Strong people-leadership skills, with the ability to coach functional leads and develop talent.

  • Commitment to user-centered design and equitable outcomes for the people Colorados benefits programs serve.

  • Strong written and verbal communication skills that build consensus and a healthy organizational culture.

  • High personal integrity and judgment in a politically sensitive, high-visibility environment.

Conditions of Employment:

  • This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position.

  • Standard Background ALL CDHS employees (non-direct contact): CBI name check, ICON Colorado court database, Medicare fraud database, Reference checks, Professional License verification (licensure requirements), and drug screen (commercial Driver's license)

  • Former State employees who were disciplinarily terminated or resigned in lieu of termination must:

  • Disclose that information on the application

  • Provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position.

  • Provide the employee number from the applicant's prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

CDHS Selection Process Explanation

Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.

  • Preferred Qualifications & Competencies:
  • Relevant years of state service experience.

Minimum Qualification Screening Process

A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications. Do not use "see resume" or "see attached."

You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated. Comparative Analysis Process - Structured Application Review

After minimum qualification screening, the comparative analysis process will involve a review and rating of all the information you submit. Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.

If listed, answer all supplemental questions, as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.

Supplemental Questions

Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).Appeal Rights

You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.

  • You or your representative must sign and submit the official appeal form for review.

  • You can find the official appeal form here.

  • You must deliver the official appeal form to the State Personnel Board:

  • By email (dpa_state.personnelboard@state.co.us), or

  • Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or

  • Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or

  • Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action.

Contact the State Personnel Board for assistance:

  • At (303) 866-3300, or

  • Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Directors Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.

Supplemental Information

The Assessment Process

For additional recruiting questions, please contact jessica.stroman@state.co.us.

About Us & Benefits

If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work, we offer:

  • Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans

  • Medical and dental health plans

  • Employer supplemented Health Savings Account

  • Paid life insurance

  • Short- and long-term disability coverage

  • 11 paid holidays per year plus vacation and sick leave

  • State of Colorado Employee BenefitHub Resource Center

  • Employee Wellness program

  • Excellent work-life programs, such as flexible schedules, training and more

  • Remote work arrangements for eligible positions

  • *Some positions may qualify for the Public Service Loan Forgiveness Program.

Our Values

  • We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.

  • Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

  • We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

  • Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

  • We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

  • Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

ADA Accommodations

CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.

This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to cdhs_ada@state.co.us.

EEO Statement

The State of Colorado is an equal opportunity employer.

We are committed to increasing a "Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a "Colorado for ALL" drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Additional Support For Your Application

Toll Free Applicant Technical Support

If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agencys contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

If you are a current or former State of Colorado employee, please list your employee number (starts with 997...). Failure to provide this requested information may render your application incomplete, and you may no longer be considered for the position.

02

Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.

03

The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links.

  • This information is available to me and I have read this information.
  • I am unable to access the links with this information on the job posting. (If you select this option, please reach out to the recruiter listed on this job posting so this information can be sent directly to you).

04

Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application

  • Yes
  • No

05

STRATEGIC LEADERSHIP & SUPPORT: What specific experiences and skills have equipped you to be a bold, innovative, and effective high-level leader in State Government?

06

MANAGING UP AND LEADING ACROSS: Share your management style and what current direct support staff would say about your management style. Provide an example of how you provide clear direction through ambiguity and motivate teams with demanding deadlines, keeping the best interest of Coloradans front and center.

07

PERSONNEL AND COMMUNICATION: Describe your experience coaching staff regarding Human Resources issues/activities.

08

FISCAL ANALYSIS: Describe your experience and approach to sharing complex fiscal topics and program issues with diverse stakeholders with varying degrees of understanding and expertise in those subjects, including senior-level and executive audiences.

09

GOVERNMENT OPERATIONS SUPERVISION: Describe your experience with state procurement and contracting rules and processes, and State IT systems (e.g., CBMS)

Required Question

Employer State of Colorado

Address See the full announcement by clicking

the "Printer" icon located above the job title

Location varies by announcement, Colorado, --

Website https://careers.colorado.gov/

About the Company

S

State of Colorado