Deputy Chief of Operations - Shift Commander

Manatee County FL

Bradenton, FL

JOB DETAILS
SALARY
$37.56–$56.34 Per Hour
SKILLS
Administrator Documentation, Career Counseling, Co-Payments, Coaching, Collective Bargaining, Communication Skills, Conflict Resolution, Contract Creation, Corrective Action, Data Entry, Dental Insurance, Department of Veterans Affairs, Depth Perception, Diabetes, Dietetics, Disaster Recovery, Drug Interactions, Drug Therapy, EMT-Paramedics, Emergency Care, Emergency Response, Emergency Services, Employee Assistance Plan, Employee Orientation, Employment Contracts, Equipment Maintenance/Repair, Establish Priorities, FMLA (Family and Medical Leave Act of 1993), Federal Laws and Regulations, Financial Planning, Fitness, Flexible Spending Accounts, Government, HIPAA (Health Insurance Portability and Accountability Act), Health Plan, Healthcare, Healthcare Quality, High School Diploma, Human Diseases, Human Resources, Identify Issues, Illustrating Ability, Incident Response, Information/Data Security (InfoSec), Investigative Reports, LAMP (Linux Apache MySQL PHP/Perl/Python), Labor Unions, Leadership, Legal, Library and Information Science, Lifting Equipment, Massage Therapy, Mentoring, Negotiation Skills, People Management, Performance Analysis, Performance Reviews, Pharmacy, Physical Demands, Physical Therapy, Policy Development, Presentation/Verbal Skills, Preventive Medicine, Procedure Development, Professional Services, Public Administration, Quality Assurance, Quality Management, Quality of Care, Reporting Skills, Resource Management, Retirement Plan, Safety/Work Safety, Secondary School, Seminars, Service Delivery, Set Goals, Staff Motivation, Strategic Planning, Substance Abuse, System Operations, Systems Administration/Management, Team Player, Time Management, Toastmasters, Treatment Evaluation, Vehicle Driving, Vision Plan, Webinar, Worker's Compensation
LOCATION
Bradenton, FL
POSTED
4 days ago

Deputy Chief of Operations - Shift Commander

Salary

$37.56 - $56.34 Hourly

Location

Bradenton, FL

Job Type

Full-Time (Hourly)

Job Number

26-00327

Department

Public Safety

Opening Date

07/22/2026

Closing Date

8/5/2026 8:00 AM Eastern

  • Description
  • Benefits
  • Questions

General Information

Work Location: 2101 47th Terrace East, Bradenton, Florida 34203

Work Hours: Hours will vary; 12-hour rotating shift that may be 7am-7pm or 7pm-7am

Expected Starting Hourly Range: $37.56 - $46.95

Working a rotating 12-hour shift is required. Provides direct and indirect management, supervision and support of EMS day-to-day operations and field personnel. Identifies immediate system response needs and mitigates immediate response issues. Ensures the citizens of and visitors to Manatee County receive prompt, compassionate, clinically excellent emergency medical care and preventative services in a highly reliable, efficient, and professional manner with a focus on overall EMS system management. Manages effectively and efficiently the day-to-day operations of a dynamic and complex emergency medical services delivery system.

Note: FRS Retirement Special Risk. Safety-sensitive position requiring random drug testing.

Note: This position is designated by the Manatee County Board of County Commissioners as serving at the will and pleasure of the County Administrator. Employment in this position is at will and may be terminated at any time, with or without cause or notice, in accordance with applicable federal and state laws. Nothing in this job posting, any application materials, or any related communications shall be construed to create a contract of employment or to limit the County Administrator's authority to terminate the appointment at any time, with or without cause and with or without prior notice, subject only to applicable law.

Working Conditions:

Typical indoor office environment. Periodic outdoor field work is required, possibly in adverse weather conditions. Sitting for long periods of time, working on computer. Lifting equipment or supplies up to 25 pounds alone and up to 50 pounds with assistance. May be required to lift and carry patients weighing in excess of 250 pounds, with assistance, without causing harm or aggravating injuries to the patient. Position requires visual acuity, depth perception, and ability to hear and identify sounds. Regularly required to drive County vehicles as part of the duties of the job. Occasional high-stress situations that may involve angry or frustrated citizens. Periodically required to work other than normal business hours, including nights and weekends.

Job Description

Essential Functions

These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.

Ensures County-wide service delivery of prompt, effective and professional emergency services through proper scheduling and staffing of personnel, and by proper allocation of related resources.

Responds to major Incidents, emergency medical service, rescue incidents, and other emergency service calls; operates in an incident command structure (may assume command and general staff positions as needed). Serves as a staff duty officer on a rotational basis.

Communicates performance expectations, evaluates performance in a timely manner. Provides feedback and guidance to employees by recommending training and education, administering corrective action, coaching, and counseling team members. Addresses employee personal/performance issues, conflict management, and participates in the grievance process.

Assists in the development, administration and monitoring of the division budget including providing background information and data interpretation. Prepares and reviews forms, reports, schedules, and other administrative documents in order to brief Assistant Chief(s) or the EMS Chief routinely on division matters. Coordinates and communicates with fellow division leadership on matters related to, but not limited to, accidents, injuries, loss or damage to property, etc.

Receives and interprets daily logs, e-mails, telephone calls and in-person requests related to system operational needs and/or vehicle, station, and equipment repair.

Evaluates develops and prioritizes tasks for accomplishment during work shift. Collaborates with staff to implement the necessary changes to support the needs of the EMS System involving staffing, deployment, special operations, and personnel.

Establishes expectations and clear direction to meet goals and objectives of the EMS system with assigned employees. Motivates and engages these employees through effective communication.

Interprets and enforces policies, protocol, and work standards. Evaluates employee performance through direct observation and review of clinical and operational performance reports in accordance with established policies, procedures, protocols, and expectations.

Drafts employee evaluations. Develops employee goals, then assists with the implementation and achievement of those goals and expectations. Recognizes and evaluates skills of potential and existing employees, as well as identifies how to acquire and/or further develop those skills.

Provides necessary progressive discipline, including coaching and formal measures. Coordinates investigations and acts as a mediator. Plans and conducts effective meetings related to employee performance.

Reacts to situations and quickly adapts to various scenarios. Solves problems and multi-tasks in ever changing and sometimes distracting environments. Communicates in a respectful manner during routine to significantly stressful situations through written, oral and/or visual means, with all individuals and groups of individuals, regardless of their age, gender, educational level, socioeconomic status, etc.

Takes command of a scene and effectively operates within and with a full understanding of an Incident Command System. Directs the work of others in a collaborative and cooperative manner.

Operates an emergency vehicle in a safe and respectful manner in emergency mode (lights and sirens) and in non-emergency mode during all hours of the day and night, in all types of traffic and weather conditions.

Works effectively both as an individual and as a leader.

Directs investigations and prepares reports for work-related accidents, such as vehicle accidents, employee injuries, and injuries to patients.

Maintains confidentiality and protects sensitive data at all times, in accordance with HIPAA laws, organizational and department policies and procedures.

Functions effectively in a physically demanding environment, requiring strength, flexibility and endurance. Wears personal protective equipment such as turnout gear, chemical protective clothing and respiratory protection when needed.

Participates in Continuing Medical Education, Clinical Continuous Quality Improvement, and other departmental programs, goals and objectives as directed by the supervisory staff or the EMS Chief.

Completes quality assurance, data entry, and reviews patient care reports for compliance with protocols, completeness, and accuracy as assigned by the Office of Clinical Affairs.

Participates in required meetings and training.

Participates in various department specific committees regarding decisions on protocols, equipment, vehicles, uniforms, etc.

  • IMPORTANT* In the event of an emergency, as determined by the County Administrator or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Minimum Qualifications

High school graduate/equivalent.

Minimum of two (2) years experience functioning independently as a Charge Paramedic.

Associates degree in Paramedicine, Emergency Medical Technology, or a related field desired.

Two or more years previous supervisory experience is required.

State of Florida Driver's license and Paramedic Certification within 30 days of hire.

All required certifications must remain current and active.

A comparable combination of education, training, and work experience that provides the requisite knowledge, skills, and abilities for this position may be substituted for the minimum qualifications.

More

Bachelor's degree preferred.

The following certifications and proof of completion are desired:

  • ICS-100 (G100)
  • ICS-200 (G200)
  • ICS-300 (G300)
  • ICS-400 (G400)
  • ICS-700 (G700)
  • ICS-800 (G800)

Experience working in a labor union environment desired.

Knowledge, Skills, and Abilities:

Supervisory skills with the ability to provide guidance and professional support to staff, offer regular feedback, hold staff accountable, and serve as a mentor.

Tasked with working in a confidential capacity to support the County in developing policies relevant to collective bargaining agreements, administering such agreements, and preparing for negotiations related to collective bargaining.

Ability to monitor/assess the performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.

Ability to demonstrate excellence in critical thinking, communications, prioritization and conflict resolution skills.

Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Ability to interact and communicate effectively with individuals and/or groups at all levels of the organization and within the community with tact and diplomacy. Communication may be verbal or written.

Ability to handle confidential and sensitive information with tact and discretion.

Ability to maintain knowledge of Manatee County EMS System treatment protocols and procedures, and Manatee County EMS operating guidelines. Ability to maintain familiarity with emergency and prehospital medical care by constantly keeping up to date with mandatory paid continuing education required to maintain certification.

Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

Veterans Preference

In accordance with Florida Statute 295.07, F.S., Chapter 55A-7, priority consideration in employment will be given to eligible veterans and spouses of disabled veterans. Applicants claiming preference must provide a DD Form 214 or other acceptable documentation with their application. We are committed to honoring the service and sacrifices of our veterans and their families.

EEO/ADA Statement

Manatee County Government is an equal opportunity employer and is committed to providing reasonable accommodations to individuals with disabilities. If you require any accommodations to participate in the recruitment process, please contact Human Resources at 941-748-4501 x 3865.

Drug-Free Workplace

Manatee County Government is a drug-free workplace in accordance with Federal and Florida Law.

Emergency Response/Recovery Activities

All employees may be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens.

Full Time Positions

Employee Assistance Program (EAP):

  • ComPsych - offers all employees and their family members with emotional, financial, legal, and work/life balance support.
  • LAMP counselors available for personal support including emotional, substance abuse, marital, and financial issues.
  • Five (5) free visits annually for employees and covered family members.

Wellbeing Benefits:

  • Wellness/Health Coaches (5 Free per year)
  • On-site Fitness Centers for you and your dependents with 24/7 access
  • Personal Training (5 Free per year)
  • Pharmacy Technician
  • Group Fitness Classes
  • Musculoskeletal Physical Therapy Management
  • Diabetes Care Program
  • Registered Dietician (5 Free per year)
  • Massages with licensed therapist (small copay)

Miscellaneous Benefits:

  • Workers' Compensation
  • Training/Seminars
  • Premium Pay Differentials/Career Ladders
  • Government employee discounts at many retailers and attractions
  • Access to Manatee County Library Services (books, digital services, tools, museum passes).

Paid Time Off:

  • 12 Paid Holidays including New Years Day, Thanksgiving, and Christmas.
  • Three (3) Personal Holidays
  • Personal Sick Leave
  • Family Sick Leave
  • Sick Leave Bank (Donated Hours)
  • Professional Medical Appointment Leave
  • Bereavement Leave
  • Military Leave
  • Military Training Leave
  • FMLA

Vacation Award: Applies to employees regularly scheduled to work 8 hours per day/40 hours per week.

Years of Service Vacation Days

0-5 16.25 days

6-10 19.50 days

11+ 22.75 days

  • Eligible employees may earn an additional 2 days of vacation through participation in the Manatee Thrives program

Insurance:

  • Award-winning Health Plan with deductibles as low as $0.
  • Dental Insurance
  • Vision Insurance
  • Prescription Insurance
  • Life Insurance (6 times salary at low cost)
  • Long-term and Short-term Disability Insurance

Retirement:

  • Florida Retirement System (FRS) with Pension Plan and Investment Plan options.
  • 457b Tax Deferred and ROTH account options through Voya.
  • FRS Webinars
  • Free financial guidance with licensed, non-commissioned financial planner

Career Wellness:

  • Professional Leadership Programs
  • Instructor-Led and eLearning Training
  • Premium Pay Differentials/Career Ladders
  • Career Counseling
  • Toastmasters
  • Networking Membership (Manatee Chamber of Commerce, Lakewood Ranch Business Alliance)
  • Employee Recognition Programs with monetary and time-off awards

Education Benefits:

  • Tuition Reimbursement eligible after six (6) months of Public Service, including GED reimbursement.
  • Continuing Education support through Training/Seminars and Premium Pay Differentials/Career Ladder.
  • Public Service Loan Forgiveness (PSLF)

Flexible Spending Account:

  • Options for Health Care and Dependent Care Spending Accounts providing pre-tax savings.

Permanent Part Time - Benefits

Employee Assistance Program (EAP):

  • ComPsych - offers all employees and their family members with emotional, financial, legal, and work/life balance support.
  • LAMP counselors available for personal support including emotional, substance abuse, marital, and financial issues.

Miscellaneous Benefits:

  • Workers' Compensation
  • Training/Seminars
  • Fitness Center Access for employee only
  • FRS options
  • Premium Pay Differentials/Career Ladders
  • Government employee discounts at many retailers and attractions
  • Access to Manatee County Library Services (books, digital services, tools, museum passes).

Paid Time Off:

  • 12 Paid Holidays including New Years Day, Thanksgiving, and Christmas.
  • Three (3) Personal Holidays
  • Paid Time Off and Leaves of Absence are based on an 8 hrs./day 80/hrs.

per pay-period basis, any work schedule less that this will be earned on

a pro-rated basis

01

VERY IMPORTANT - When answering supplemental questions about experience, education or certification, please be sure the information is reflected in the Education, Work Experience and Certificates and Licenses sections of your application.

Must include Monthly Salary, Name of Employer, Location, Phone Number and Duties for each employer in Work Experience.

Note: "See Resume" is not acceptable.

Identify all gaps not related to medical reasons.

  • I acknowledge the above statement

02

If you are claiming Veterans Preference, please check category of eligibility

  • A disabled veteran who is eligible for receiving compensation under public law administered by Department of Veterans Affairs and Department of Defense
  • The spouse of a veteran who cannot qualify for employment because of total and permanent service-connected disability, or spouse of a veteran missing in action, captured or forcefully detained by a foreign power
  • A wartime veteran who has served at least 1 day during a wartime period (active duty for training may not be eligible)
  • An un-remarried widow or widower of a Veteran who died of a service-connected disability
  • The mother, father, legal guardian, or un-remarried widow or widower of a service member who died as a result of military service under combat-related conditions as verified by the U.S. Department of Defense
  • A current member of any reserve component for the United States Armed Forces or the Florida National Guard
  • A veteran with a "Honorable" discharge (Active duty for training may not be allowed for eligibility)
  • Not claiming Veterans Preference

03

Which level of education have you achieved?

  • No high school equivalency
  • High school graduate/equivalent
  • Associates degree
  • Bachelors degree
  • Masters degree

04

How many years of experience functioning independently as a Charge Paramedic do you have?

  • None
  • 1 year
  • 2 years
  • 3+ years

05

How many years of supervisory experience do you have?

  • None
  • 1 year
  • 2 years
  • 3 + years

06

State of Florida Driver's license and Paramedic Certification required within 30 days of hire.

  • I acknowledge
  • I do NOT acknowledge

07

Do you possess a valid State of Florida EMT or Paramedic license? NOTE: If you are an out-of-state applicant with a valid NREMT certification, please select "YES"

  • Yes
  • No

08

Please provide your State of Florida EMT/Paramedic license number, AND your NREMT certification number (if applicable) in the box below.

09

Have your EMT and/or Paramedic credentials or ability to function at your licensed level of care ever been suspended, revoked, received sanctions by any entity, or restricted or removed by a Medical Director for any reason?

  • Yes
  • No

10

There are unique schedules to accommodate operational and training initiatives that may include but are not limited to days, nights, 12-hour rotations, 24-hour rotations, or 40-hour-a-week schedules. Do you have any conflicts that may prohibit you from fulfilling the scheduling requirements and responsibilities of the position you are applying for?

  • Yes
  • No

11

What previous roles have you held that you believe qualify you for this position?

Required Question

Employer Manatee County Government

Address 5213 4th Ave Cir E

Bradenton, Florida, 34208

Phone (941) 748-4501 ext. 3865

(941) 742-5627

Website https://www.mymanatee.org

About the Company

M

Manatee County FL