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Dept Coordinator

Insync Staffing

Southfield, MI

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JOB DETAILS
SKILLS
Analysis Skills, Business Solutions, Business Support, Change Requests/Orders, Communication Skills, Continuous Improvement, Credit Processing, Customer Relations, Customer Support/Service, Dental Insurance, Develop and Maintain Customers, Distribution Services, ERP (Enterprise Resource Planning), Establish Priorities, Interpersonal Skills, Lift/Move 25 Pounds, Microsoft Office, Oracle ERP, Organizational Skills, Philosophy, Problem Solving Skills, Project/Program Coordination, Returns Processing, Root Cause Analysis, Safety Process, Sales, Supply Chain, Team Player, Technical Support, Testing, Warehousing
LOCATION
Southfield, MI
POSTED
Today
Dept Coordinator

This position has the responsibility to serve as a link between Projects and Supply Chain groups within Emerson to communicate and confirm complete goods orders, order configuration, any change order needed, and part availability. They will also be assistingwith inventory discrepancies and credit return process.

Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Serve as point of contact for order changes and escalations.
• Perform needed transactions in work orders to support order changes and other related operations into the ERP system
• Communicate all changes to the distribution team when orders are updated.
• Assure buy-out material is processed correctly for any project order.
• Assist with problem solving and investigations on process related nonconformances.
• Review any inventory discrepancies and find the document root cause
• Research, analyze and respond to complex order status inquiries
• Prioritize, expedite and trace sales order assignments based upon customer expectations and financial goals
• Support business systems infrastructure, processes and testing for distribution of all products from worldwide distribution centers and factories.
• Process all credit returns.
• Promote continuous improvement philosophy throughout entire distribution center team and work with quality and others to resolve quality issues.
• Demonstrate ability to work as part of team to provide excellent customer service and foster a positive, collaborative work environment.

Supervisory Responsibilities
This position has no supervisory responsibilities.

Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
• Business Insight - Applying knowledge of business and the marketplace to advance the organization's goals.
• Ensures Accountability - Holding self and others accountable to meet commitments.
• Communicates Effectively - Developing and delivering multimode communications that convey a clear understanding of the unique needs of different audiences.
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Decision Quality - Making good and timely decisions that keep the organization moving forward.
• Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
• Plans & Aligns - Planning and prioritizing work to meet commitments aligned with the organizational goals.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
• Associate's degree and working experience in a technical, project support or coordination role (3+ years)
• Previous warehouse or supply chain experience a plus
• Familiarity with Oracle or similar ERP system a plus
• Excellent interpersonal and communication skills
• Ability to demonstrate critical thinking

Requirements
• Ability to maintain positive work relationships with all work associates
• Ability to maintain good customer relations
• Demonstrated abilities using Microsoft Office applications
• Demonstrated verbal and email etiquette skills
• Must be able to lift 25 lbs.
• May require occasional bending, standing, stooping and walking for lengthy periods
• Organized and good with numbers

Benefits (employee contribution):
  • Health insurance
  • Health savings account
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Life insurance
  • Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Rate of pay within the stated range will depend on the qualification of the applicant.

About the Company

I

Insync Staffing

We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible. inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced. The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.
COMPANY SIZE
50 to 99 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2014
WEBSITE
http://www.insyncstaffing.com/default.html