Deposit Ops Specialist - Account Review

Why Work at Bank First

At Bank First, we're not just a bank-we're a community. Consistently ranked among the top-performing banks in the U.S. and Wisconsin, and recognized by American Banker as one of the "Best Banks to Work For". We combine professional excellence with a culture that truly values people. When you join Bank First, you're joining a team that invests in your growth, supports your well-being, and celebrates your contributions.

Why You'll Love Working Here

Imagine a workplace where:

• Your career growth is supported through training, mentoring, and advancement opportunities
• Flexibility allows you to balance work and life without compromise
• Your contributions directly impact guests and communities you care about
• You're part of a culture built on respect, collaboration, and empowerment

At Bank First, you don't just fill a role-you make a difference. Every interaction matters, and every team member helps shape the experience our guests love.

About the Role: Account Review

This position is responsible for a range of duties related to the daily deposit operations of the bank, including core system functions, information verification, and customer service.

Responsibilities:

• Process Non-Post and EIM items daily
• Lockbox payment processing
• Balance teller cash daily
• Review all new and closed deposit accounts
• Verify customer and account information maintenance
• Mange deposit scan folder (archive to Director)
• Complete account maintenance (product changes, E-statements vs paper, rate changes)
• Complete Customer maintenance (1099, verify address)
• Provide support to Tellers and Customer Services Representatives at all Bank First locations
• Be knowledgeable regarding end-of year tasks and forms; create corrected tax forms
• Balance general ledger accounts to core system applications; research out of balance items
• Manage Teslar exceptions new/approved/delete
• Follow procedures and share knowledge with others
• Look for efficiencies in all tasks completed
• Accept and provide assistance for special projects as needed
• Provide assistance to other Deposit Ops teams as needed

#INDBF

What We're Looking For

• Associates degree in business or accounting and banking experience preferred.
• A thorough knowledge of bank products and services
• Proficient use of computers, spreadsheets and various database systems. Strong Word and Excel knowledge
• Knowledge or ability to learn applicable banking and/or regulatory policies and procedures
• Effective verbal and written communication skills
• Strong interpersonal skills
• Excellent organizational skills
• Proven analytical and customer service skills
• Effective problem solving and decision making skills
• Ability to handle self professionally
• Strong ethical focus

About Bank First

Headquartered in Manitowoc, Wisconsin, Bank First serves communities across Wisconsin and the Illinois Stateline region. Our growth is built on relationship-based banking-getting to know our guests personally and helping them create lasting value.

Our Culture & Vision

We foster curiosity, creativity, and responsiveness while embracing individual differences. Employees are empowered with tools to succeed and supported in their careers. Our vision is to remain the top-performing, independent provider of financial services, delivering personalized solutions and value to guests and communities alike.

Our Values

Relationship Based | Community Focused | Innovative Solutions | Value Driven

Join Bank First and build a career where your contributions matter, your growth is supported, and your work makes a difference every single day.