Deposit Operations Support Specialist

Overview:

Are you detail-oriented, team-focused, and ready to start or grow your career in financial services? As a Deposit Operations Support Specialist you will work behind the scenes to help keep our front line running smoothly. In this role you will process e-form requests, work through a ticket queue, answer questions from front line team members, review reports for accuracy and compliance and support various operational processes to ensure our banking services run efficiently.

What You'll Do: Every day you will provide support to branch personnel and back-end processes. You will work with daily reports, note exceptions, and communicate back to the branch or call center and partnering with Fiserv on dispute processing and chargebacks. This role consists of reviewing documentation, processing account verifications, auto-transfer and over draft files, charge-offs, recoveries and savings bonds while maintaining confidentiality.

What it Takes: To thrive in this role you must have;

• Attention to detail and accuracy
• Strong time management skills
• Excellent verbal and written communication skills
• Contribute to a positive team culture
• Strong working knowledge of computers and a desire to learn new software.

Bonus Points:

• General banking knowledge and/or experience in a professional setting
• Moderate or advanced Excel skills

What we can offer you:

• Flexible working location: Jasper, IN or Evansville, IN
• Medical, dental, vision, STD, LTD, Life insurance, etc.
• 17 days paid time off, 11 paid holidays and bereavement leave
• Education Assistance Program
• Paid family bonding leave
• Wellness benefits
• Life event coverage
• Service awards
• Financial benefits including 401(k) match, stock purchase plan and more
• Logo wear discounts
• National and local discounts on everything from computers and vacations to phones and retail shopping.
• Free checking account, checks and discounted bank services