ATM, Banking Operations, Banking Services, Communication Skills, Computer Skills, Credit Analysis, Credit Cards, Customer Support/Service, Detail Oriented, Establish Priorities, Interpersonal Skills, Machining Operations, Mathematics, Microsoft Excel, Microsoft Office, Microsoft Word, Multitasking, Operational Support, Operations, Operations Management, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Team Player, Time Management, Writing Skills
Deposit Operations Representative
About the Position
The Operations Representative supports a variety of daily operational functions, including ATM and mobile deposit review, credit card operations, reporting, and departmental support. This position also serves as a backup resource for multiple areas within the department, helping to ensure efficient operations and exceptional service.
Essential Duties & Responsibilities
- Complete ATM and Mobile Deposit reviews accurately and timely.
- Perform Credit Card Operations functions and related processing activities.
- Monitor ATMs for issues or outages and coordinate resolution efforts as needed.
- Assist the Wire Department with daily processing and support tasks.
- Provide backup support to the Lockbox Department as needed.
- Support daily mail machine operations and processing.
- Complete and maintain daily reports and online processing tasks.
- Complete and maintain monthly reports and online processing tasks.
- Collaborate effectively with team members to ensure operational efficiency and departmental coverage.
- Perform additional duties and special projects as assigned.
Qualifications
- High school diploma or equivalent required.
- Proficiency in Microsoft Office applications, including Word and Excel.
- Basic math and computer skills.
- Strong attention to detail and organizational abilities.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to work effectively with coworkers and management.
- Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
- Strong problem-solving and critical-thinking skills.
- Ability to work independently and as part of a team.
- Previous banking experience preferred but not required.
- Regular and reliable attendance required.
Why Join Us?
At BOS, we are committed to providing exceptional service to our customers while fostering a supportive and collaborative work environment for our employees. If you are organized, dependable, and enjoy working in a fast-paced setting with opportunities to learn multiple areas of bank operations, we encourage you to apply!
Benefits May Include the Following:
https://www.bankwithbos.com/careers/
Salary Range:
The salary range for this position is $35,000.00 - $40,000.00 annually, depending on experience and qualifications. In addition to the base salary, compensation may include bonuses, benefits, and other incentives.