Deployment Success Engineer, Platforms and Devices Enterprise Solutions

Google LLC

Austin, TX

JOB DETAILS
SKILLS
Android, Architectural Services, Artificial Intelligence (AI) Programming Languages, Best Practices, Bug Tracking/Defect Management, C-Level Management, Change Management, Channel Strategies, Citrix Product Family, Cloud Computing, Computer Security, Consulting, Customer Escalations, Customer Relations, Customer Support/Service, Customer Training, Desktop Virtualization, Disability Insurance, Endpoint Security, English Language, Enterprise Sales, Equal Employment Opportunity (EEO), Establish Priorities, Field Sales, GCP (Good Clinical Practices), Genetics, Government, Identify Issues, Incident Response, Leadership, Life Insurance, Management Strategy, Manufacturing Data Management, Network Protocols, Operations Management, Past Due Accounts, Post-Sales, Pre-Sales, Problem Solving Skills, Product Support, Product/Service Launch, Program Planning, Project/Program Management, Quality Management, Recruiting/Staffing Agency, Regulatory Requirements, Resource Utilization, Sales Cycle, Security Architecture, Security Information and Event Management (SIEM), Single Sign-On (SSO), Software Engineering, Startup, State Laws and Regulations, Supply Chain Management, System Integration (SI), Technical Leadership, Technical Support, Telecommunications, Use Cases
LOCATION
Austin, TX
POSTED
30+ days ago

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Deployment Success Engineer, Platforms and Devices Enterprise Solutions

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corporate_fareGoogleplaceMountain View, CA, USA; Austin, TX, USA; +5 more; +4 more

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Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

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XThe application window will be open until at least May 26, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

  • Health, dental, vision, life, disability insurance
  • Retirement Benefits: 401(k) with company match
  • Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
  • Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
  • Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
  • Baby Bonding Leave: 18 weeks
  • Holidays: 13 paid days per year

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; Austin, TX, USA; Boulder, CO, USA; Chicago, IL, USA; Seattle, WA, USA; San Francisco, CA, USA.

Minimum qualifications:

  • Bachelors degree or equivalent practical experience.

  • 8 years of experience in a technical project management or a customer-facing role.

  • Experience with enterprise infrastructure in identity providers/single sign-on (IDP/SSO), virtual desktop infrastructure (VDI), zero trust security models, networking protocols, and enterprise mobility management (EMM).

Preferred qualifications:

  • Experience collaborating with channel partners, system integrators (SIs), or managed service providers (MSPs) in global enterprise deployments.
  • Experience with Google Cloud platform (GCP) and how they interact with end-point management and security solutions.
  • Understanding of key market performers and core industry technologies, such as Okta, Zscaler, Palo Alto, SIEM, CASB, Island, Prisma, Crowdstrike, Citrix, Omnissa, UEM, and MDM.
  • Excellent project management skills with the ability to lead multi-phase deployments from pilot to full production across thousands of end-points.
  • Excellent customer advocacy skills and to influence C-level executives, security officers, and internal Google engineering teams.

About the job

As a Deployment Success Engineer (DSE), you will deliver crucial value to some of Google"s largest enterprise accounts with critical late-stage pre-sale and post-sale needs. You will act as a dedicated partner for sustained success, providing expert guidance, fostering customer confidence during periods of significant change, and serving as their trusted technical advocate. You will take ownership of the post-sale lifecycle for these premier accounts, accelerating time-to-value (TTV) and maximizing the adoption of the entire platform and devices (P&D) portfolio, including ChromeOS, Chrome Enterprise Premium, Cameyo, and Android.

This is a highly technical role and you will serve as the primary technical lead for post-sales deployments within these major enterprises, navigating legacy environments and ensuring seamless integration with Google"s modern solutions through direct architectural and implementation expertise.

Google creates products and services that make the world a better place, and gTechs role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

The US base salary range for this full-time position is $141,000-$204,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Execute pilots for enterprise environments by defining success criteria, configuring advanced policies, and preparing infrastructures for production rollout. Lead change management strategies at scale, including resource alignment, communication best practices, and rigorous technical readiness for massive user bases. Drive rapid account activation to ensure healthy policy use density, advanced security posture, and product utilization across our enterprise customers.
  • Serve as the primary technical authority, leveraging deep infrastructure knowledge to troubleshoot, design, and implement solutions tailored for organizations. Submit, maintain, and prioritize highly technical bugs and feature requests, building a continuous, engineering-level feedback loop with product teams on behalf of major enterprise clients. Coordinate ongoing support to ensure a consistent experience, managing severe technical escalations and training customer IT teams on support processes.
  • Collaborate with external service partners, system integrators (SIs), and managed service providers (MSPs) to scale deployment efforts, oversee implementation quality, and drive customer outcomes in global deployments. Enable and guide service partners on Googles deployment best practices, advanced technical frameworks, and architectures. Train customer admin, security, and IT support teams on product configurations and engagement strategies.
  • Lead regular business and technical reviews to track goals, outcomes, and prioritize technical deployment projects for accounts. Identify new advanced use cases and partner with Customer Engineers (CEs) to architect and set up new POCs/pilots for account expansion within our largest installed bases.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google"s Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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