Departmental Technician 7-E9 - Reimbursement

State of Michigan

Kalamazoo, MI(remote)

JOB DETAILS
SALARY
$23.23–$31.91 Per Hour
SKILLS
Accounting, Accounts Receivable, Administrative Skills, Background Investigation, Billing, Department of Health and Human Services, Federal Laws and Regulations, Financial Liability, Financial Management, Government, HRIS/HRMS, Health Insurance, Healthcare Reimbursement, Hospital, Information Technology & Information Systems, Intentional Programming, Long-Term Care, Medicaid, Medical Billing, Medical Office, Medicare, Parks & Recreation, Patient Care, People Management, Psychiatry and Mental Health, Public Health, Reconciliation, Regulatory Requirements, Reimbursement, State Laws and Regulations, Tuition Fees, Work From Home
LOCATION
Kalamazoo, MI
POSTED
2 days ago

Departmental Technician 7-E9 - Reimbursement

Salary

$23.23 - $31.91 Hourly

Location

Kalamazoo, MI

Job Type

Permanent Full Time

Job Number

3909-26-KPH-092-FILL

Department

Health and Human Services - Kalamazoo Psychiatric Hospital

Opening Date

07/01/2026

Closing Date

7/14/2026 11:59 PM Eastern

Bargaining Unit

UNITED AUTO WORKERS (UAW)

  • Description
  • Benefits
  • Questions

Job Description

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan.

Determine financial liability for KPH patients, per the Michigan Mental Health Code, Administrative Rules, DCH Policies and Procedures, which includes verifying third party benefits, applying for health insurance benefits, if necessary, and determining county of liability/financial responsibility. Post patients medical claim liabilities and cash receipts into patients Care & Maintenance accounts (Accounts Receivable). Assist with reconciliations of patients Care & Maintenance accounts. Provide support to the accounting function of the Business Office on Reimbursement matters. Perform the hospitals Cashiering duties when needed.

Position Description

Job Specification

To be considered for this position you must:

  • apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
  • relevant experience and/or education referred to in supplemental questions must be documented in resume, transcript and/or application to allow for accurate screening.
  • attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
  • attach a cover letter.
  • if applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrars signature.

Failure to complete any of the above items may result in your application not being considered. See instructions for attaching files here: Instructions

If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement. Reinstatement is not guaranteed or required.

Required Education and Experience

Education

Education typically acquired through completion of high school.

Experience

Departmental Technician 7

One year of experience performing administrative support activities equivalent to the 7-level in state service.

Departmental Technician 8

One year of experience performing administrative support activities equivalent to the 8-level in state service.

OR

One year of experience as a technician or paraprofessional equivalent to the entry level in state service.

Departmental Technician E9

One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.

OR

One year of experience performing administrative support activities equivalent to the 9-level in state service.

OR

Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.

Alternate Education and Experience

Departmental Technician 7

Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.

Departmental Technician 8

Possession of a Bachelor's degree may be substituted for the experience requirement.

Departmental Technician E9

Possession of a Bachelor's degree and one year of job-related experience may be substituted for the experience requirement.

Additional Requirements and Information

This position is Open to current State of Michigan employees ONLY!

Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

Position Location/Remote Office: This position is located at 1312 Oakland Drive, Kalamazoo, MI, 49008 and the selected incumbent will be required to physically report to this office. Candidates should confirm work location and schedule at the time of interview.

Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:

o A secure work location that allows privacy and prevents distractions.

o A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.

o Suitable lighting, furniture, and utilities.

As a Condition of Employment: this position requires successful completion of a background investigation and a criminal records check.

The Department of Health & Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.

For information about this specific position, please email MDHHSVacancies@michigan.gov. Please reference the job posting number in subject line.

Follow us on LinkedIn for more job opportunities!

MDHHSJobs#MDHHSjobs #Veteranfriendly #Careerswithpurpose #CommunityHeroes

MDHHS is proud to be a Michigan Veteran's Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer

Accommodations

If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy.

State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

More details on benefits for our new hires are below:

Rewarding Work: State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state's military and veterans; rebuild our state's infrastructure; or support other state agencies through our fiscal, IT, and HR systems.

Insurance Benefits: The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees' annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.

Retirement Programs: The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state's contributions fully vest after just 4 years. More information is available at http://www.mi.gov/orsstatedc.

Vacation and Sick Leave: Eligible full-time employees receive between 15 and 35 personal days and 13 sick days per year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.

Paid Parental Leave: Eligible employees can take 12 weeks of paid leave immediately after a birth or adoption to allow needed time together at home with a new child.

Paid Holidays: Eligible employees receive 13 or 14 paid holidays each year including New Year's Eve and Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.

Bonus Programs: Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.

Military Pay Differential: Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.

Tax-Advantaged Programs: In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.

Student Loan Forgiveness: Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Please view Student Loan Information to help determine if you could qualify is available from the U.S. Department of Education.

Tuition Reduction: Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.

Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.

Alternative and Remote Work Schedules: Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.

Great Lakes and Great Times: Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park-just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan's affordable cost of living, you can explore all that Michigan has to offer.

Updated: 2/28/24

01

DPTLTCH - Do you possess at least an educational level typically acquired through the completion of high school?

  • Yes
  • No

02

DPTLTCH - Please select your level of experience.

  • At least one year of experience performing experienced-level administrative support activities equivalent to the 7-level in state service OR completion of at least two years of college (60 semester or 90 term credits).
  • At least one year of experience as a technician or paraprofessional equivalent to the entry level in state service OR at least one year of experience performing advanced-level administrative support activities equivalent to the 8-level in state service OR possession of a Bachelors degree in any major.
  • At least two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service OR at least one year of experience performing advanced secretarial or supervisory administrative support activities equivalent to the 9-level in state service OR possession of a Bachelors degree in any major and at least one year of job-related experience.
  • At least three years of experience as a technician or paraprofessional, including one year of experience equivalent to the experienced level in state service OR at least two years of experience performing advanced secretarial or supervisory administrative support activities equivalent to the 9-level in state service.

03

How important is diversity to you, and what value does it bring?

04

Please select from the options below: (Please note, actions that have been expunged, formal counseling, and layoff actions need not be reported.) Please select all that apply.

  • I have been dismissed within the last two years
  • I have resigned in lieu of discipline or dismissal within the last two years
  • I have been issued a disciplinary suspension in the last two years.
  • I am currently suspended with or without pay pending the outcome of an investigation
  • I have received a written reprimand within the last two years
  • I have received an unsatisfactory rating in the last two years
  • I have signed a last chance agreement with MDHHS within the last two years
  • I certify that none of the above circumstances apply to me

05

If you selected that you have been dismissed within the last two years, resigned in lieu of dismissal within the last two years, were issued a disciplinary suspension within the last two years, are currently suspended with or without pay pending the outcome of an investigation, received a written reprimand within the last two years, received an unsatisfactory rating within the last two years, or signed a last chance agreement with MDHHS within the last two years, please provide an explanation below. If none of the above apply to you, please enter N/A.

06

Do you have any substantiated cases of abuse or neglect reported on the Department of Human Services Central Registry?

  • Yes
  • No

07

Do you have an Intentional Program Violation from the Department of Health and Human Services?

  • Yes
  • No

08

Do you have any objection to being finger printed or drug tested?

  • Yes
  • No

09

From the options below, which accurately describes your current status? (A current state employee works for an actual state department such as the Department of Corrections, the Department of Transportation, etc.)

  • A current Michigan Department of Health and Human Services (MDHHS) employee
  • A Michigan Department of Health and Human Services (MDHHS) employee in layoff status
  • A current State of Michigan (non-MDHHS) employee
  • A State of Michigan (non-MDHHS) employee in layoff status
  • None of the above

10

Are you a current MDHHS employee classified as a Departmental Technician-E (7 to E9) and interested in moving to the same class and level at this location?

  • Yes
  • No

11

Did you attach a cover letter and a copy of your résumé to your application? (Failure to do so may result in your application being screened out.)

  • Yes
  • No

12

If applicable, did you attach a copy of an official college/university transcript to your application? (Failure to do so may result in your application being screened out.)

  • Yes
  • No
  • Not Applicable

13

  1. How much experience do you have working in the billing or reimbursement department of a hospital, long-term care facility or medical office?
  • Over 5 years experience
  • 1-5 years experience
  • 0-1 years experience
  • No experience

14

What level of knowledge do you possess in the area of Medicare, Medicaid, and social security benefits?

  • None
  • low level
  • Moderate
  • advanced

15

How would you rate your skills using spreadsheets?

  • No Experience
  • Beginner
  • Proficient
  • Highly Proficient

16

In accordance with state law and federal regulatory requirements, are you willing and able to submit to and pass: a physical examination specific to the ability to perform the physical related functions of this position listed in the position description and other health-related testing and screening such as a Tuberculosis (TB) test, at the time of offer and during the duration of employment?

  • Yes
  • No

Required Question

Employer State of Michigan

Department Health and Human Services - Kalamazoo Psychiatric Hospital Address Office of Human Resources

1312 Oakland Dr.

Kalamazoo, Michigan, 49008

About the Company

S

State of Michigan