Departmental Manager 13 - Reimbursement Section
Salary
$2,559.20 - $3,820.00 Biweekly
Location
Kalamazoo, MI
Job Type
Permanent Full Time
Job Number
3909-26-KPH-095-FILL
Department
Health and Human Services - Kalamazoo Psychiatric Hospital
Opening Date
07/23/2026
Closing Date
8/3/2026 11:59 PM Eastern
Bargaining Unit
NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)
Job Description
The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan.
This position is responsible for determination of ability to pay for all patients under the Michigan Mental Health Code. Coordinate and monitor services billed to patients and cash posting of service generated revenue to first party accounts. Manage and coordinate daily Accounting operations. Oversee daily mail room operations. Ensure patients medical claims are processed accurately and timely. Operational oversight of the Patient Trust Fund accounts.
Position Description
Job Specification
To be considered for this position you must:
Failure to complete any of the above items may result in your application not being considered. See instructions for attaching files here: Instructions(Download PDF reader)
Required Education and Experience
Education
Possession of a bachelors degree in any major.
Experience
Four years of professional experience, including two years equivalent to the experienced (P11) level or one year equivalent to the advanced (12) level.
Alternate Education and Experience
Possession of any of the following (note, experience must be gained in any of the following areas to qualify: Health Services Administration, the former Medical Services Administration, Policy, Planning & Operational Support Administration, Legislative Services Administration; the former Behavioral Health & Developmental Disabilities; the former Aging & Adult Services Agency, Financial Operations Administration; or the Directors Office):
A bachelors degree in any major and at least two (2) years of experience as a Departmental Supervisor 11;
OR
A bachelors degree in any major and at least one (1) year of experience as a Departmental Supervisor 12, 13, or 14;
OR
Education level typically acquired through the completion of high school and at least four (4) years of experience as a Departmental Supervisor 11;
OR
Education level typically acquired through the completion of high school and at least three (3) years of experience as a Departmental Supervisor 12, 13, or 14?
Additional Requirements and Information
Position Location Office: The physical location of this position is 1312 Oakland Drive. Kalamazoo, MI. The selected candidate will be required to report in person.
Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:
o A secure work location that allows privacy and prevents distractions.
o A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
o Suitable lighting, furniture, and utilities.
As a Condition of Employment: this position requires successful completion of a background investigation and a criminal records check.
Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.
If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement. Reinstatement is not guaranteed or required.
Certain positions may require a criminal history background check.
The Department of Health & Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.
For information about this specific position, please email MDHHSVacancies@michigan.gov. Please reference the job posting number in subject line.
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Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy.
State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.
More details on benefits for our new hires are below:
Rewarding Work: State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state's military and veterans; rebuild our state's infrastructure; or support other state agencies through our fiscal, IT, and HR systems.
Insurance Benefits: The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees' annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.
Retirement Programs: The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state's contributions fully vest after just 4 years. More information is available at http://www.mi.gov/orsstatedc.
Vacation and Sick Leave: Eligible full-time employees receive between 15 and 35 personal days and 13 sick days per year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.
Paid Parental Leave: Eligible employees can take 12 weeks of paid leave immediately after a birth or adoption to allow needed time together at home with a new child.
Paid Holidays: Eligible employees receive 13 or 14 paid holidays each year including New Year's Eve and Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.
Bonus Programs: Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.
Military Pay Differential: Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.
Tax-Advantaged Programs: In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.
Student Loan Forgiveness: Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Please view Student Loan Information to help determine if you could qualify is available from the U.S. Department of Education.
Tuition Reduction: Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.
Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.
Alternative and Remote Work Schedules: Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.
Great Lakes and Great Times: Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park-just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan's affordable cost of living, you can explore all that Michigan has to offer.
Updated: 2/28/24
01
DEPTMGR - Do you possess one of the following? A bachelors degree or higher in any major. If so, please attach a copy of your official college transcripts; OR at least one year of professional level experience in the state of Michigan classified service.
02
DEPTMGR13-15 - Do you possess at least four years of professional experience?
03
DEPTMGR2-4 - ALTERNATE: Do you possess any of the following (note, experience must be gained in any of the following areas to qualify: Health Services Administration, the former Medical Services Administration, Policy, Planning & Operational Support Administration, Legislative Services Administration; the former Behavioral Health & Developmental Disabilities; the former Aging & Adult Services Agency, Financial Operations Administration; or the Directors Office): A bachelors degree in any major and at least two (2) years of experience as a Departmental Supervisor 11; OR A bachelors degree in any major and at least one (1) year of experience as a Departmental Supervisor 12, 13, or 14; OR Education level typically acquired through the completion of high school and at least four (4) years of experience as a Departmental Supervisor 11; OR Education level typically acquired through the completion of high school and at least three (3) years of experience as a Departmental Supervisor 12, 13, or 14?
04
Describe a time when you needed to work cooperatively with someone that did not share the same ideas as you.
05
From the options below, which accurately describes your current status? (A current state employee works for an actual state department such as the Department of Corrections, the Department of Transportation, etc.)
06
Are you a current MDHHS employee classified at the posted classification and level(s) (meet the Selective Position Requirement/SubClass Code, etc., if applicable)? If selected, pay and qualifications will be reviewed to determine if the appointment may result in a lateral job change or as a promotion, etc., to the position at the posted location?
07
Please select from the options below: (Please note, actions that have been expunged, written reprimands or formal counseling, and layoff actions need not be reported.) Please select all that apply.
08
If you selected that you have been dismissed within the last two years, resigned in lieu of dismissal within the last two years, were issued a disciplinary suspension within the last two years, are currently suspended with or without pay pending the outcome of an investigation, received a written reprimand within the last two years, received an unsatisfactory rating within the last two years, or signed a last chance agreement with MDHHS within the last two years, please provide an explanation below. If none of the above apply to you, please enter N/A.
09
Do you have any objection to being finger printed or drug tested?
10
Do you have any substantiated cases of abuse or neglect reported on the Michigan Department of Health and Human Services Central Registry?
11
Do you have an Intentional Program Violation from the Department of Health and Human Services?
12
Did you attach a cover letter and a copy of your résumé to your application? (Failure to do so may result in your application being screened out.)
13
Did you attach a copy of an official college/university transcript to your application? (Failure to do so may result in your application being screened out.)
14
Do you have experience managing people or processes in the billing or reimbursement department of a hospital, long-term care facility or medical office?
15
What level of knowledge do you possess in the area of Medicare, Medicaid, and social security benefits?
16
How would you rate your skill using spreadsheets?
17
In accordance with state law and federal regulatory requirements, are you willing and able to submit to and pass: a physical examination specific to the ability to perform the physical related functions of this position listed in the position description and other health-related testing and screening such as a Tuberculosis (TB) test, at the time of offer and during the duration of employment?
Required Question
Employer State of Michigan
Department Health and Human Services - Kalamazoo Psychiatric Hospital Address Office of Human Resources
1312 Oakland Dr.
Kalamazoo, Michigan, 49008