Department Secretary, Exploratory Studies and Student Development

Staff Posting Details

Position Information

Requisition Number P01313 Position Type Staff Department Exploratory Studies & Student Development Staff Working Title Department Secretary, Exploratory Studies and Student Development Classification Clerical Assistant 2 - 00102

Position Summary Information

Nature of position Permanent, Full-time If Temporary, Start Date If Temporary, End Date If part-time, hours per week If part-time, percent time Days Worked Monday - Friday Hours/Shift worked 8:00 a.m. - 4:30 p.m. Union AFSCME

Posting Detail Information

Job Summary/Basic Function

About the position:

The Department Secretary serves as the office manager for the Exploratory Studies & Student Development Department. The secretary provides clerical support to all faculty and staff in and serves as the primary contact person for departmental business. There is future potential for this position to be shared with another department at the university.

Join Our Team at Millersville University!

Annual Salary: $36,108.00

Plus a generous benefits package designed to support your well-being and future:

• Comprehensive Health Coverage - Medical, dental, and vision insurance
• Group Life Insurance
• Retirement Plans - Choose from two excellent options
• Tuition Waiver - Invest in your education or your family's
• Paid Time Off - Vacation, sick leave, and holidays to recharge
• Full Benefits Summary(PDF)

Why Millersville?

Nestled in beautiful Lancaster County, Pennsylvania, Millersville University is a proud member of Pennsylvania's State System of Higher Education. We're known for:

• Strong student-faculty connections
• 70+ undergraduate and 24 graduate programs
• A stunning campus and vibrant community
• Outstanding job placement for graduates

With over 66,000 alumni across the globe, our impact is far-reaching-and growing.

Our Mission & Values:

At Millersville, we live by our EPPIIC values of Exploration, Public Mission, Professionalism, Inclusion, Integrity, and Compassion.

We are deeply committed to Inclusive Excellence-creating a welcoming, supportive environment where everyone can thrive. We believe diversity is a strength, and we actively seek individuals who bring unique perspectives and experiences to our community.

Equal Opportunity for All:

Millersville University is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to providing a workplace free from discrimination. Individuals from traditionally underrepresented groups are strongly encouraged to apply.

Duties and Responsibilities

• Perform clerical work for department chair, faculty, and staff.
• Greet visitors to the programs.
• Answer and screen phone calls.
• Take and deliver phone or email messages.
• Maintain appointment and meeting schedules, calendar of events, and inventory of office supplies and equipment.
• Attend meetings as needed, type/distribute agendas and minutes, reports, proposals, and other written communication.
• Prepare faculty/staff requests, such as travel arrangements and reimbursement claims.
• Serve as department leave clerk for faculty and staff.
• Assist with execution of department events, including scheduling, catering, and A/V needs.
• Conduct on-the-job training for GAs/student workers and submit payroll as needed.
• Assist in preparing budget estimates.
• Oversee Starfish alert reporting, update schedules, as needed, and coordinate deployment of the Summer Starfish Survey for incoming freshmen.

Technical Operational Responsibilities:

• Design certificates of participation for workshops and programs.

• Maintain advisor assignments for undeclared/exploratory studies students.

• Update departmental website through Cascade.

• Access Banner for registration system inquiries.

• Order office supplies and manage departmental budgets.

• Take minutes at departmental meetings and prepare them for distribution.

• Report student hours and distribute student paychecks.

• Oversee departmental credit card use and reconcile statements.

• Prepare and interpret spreadsheets for departmental operations.

• Assist in departmental searches and prepare related paperwork.

• Update faculty consultation hours and contact information on the department website.

• All other duties as assigned.

Required Qualifications

• Six months as a Clerical Assistant 1 OR graduation from high school OR any equivalent combination of experience and training.

• Demonstrated ability to:

• solve problems.

• handle multiple, complex tasks with accuracy and attention to detail.

• maintain a professional demeanor in fast-paced work environment.

• maintain confidentiality.

• work independently.

• learn academic and office policies.

• change priorities with little/no notice.

• Excellent customer service skills.

• Excellent oral, written, interpersonal communication skills.

• Flexibility, willingness, and ability to pursue and adopt new ideas, information, and technology, and process and summarize information.

• Ability to work with faculty, staff, and students of diverse cultures, racial and ethnic groups, and socioeconomic status.

• Proficiency in Microsoft Office including Word, Excel, PowerPoint, Outlook.

• Commitment to inclusive practices and working with diverse student populations.

• Successful interview (Including Word and Excel tests).

• Successful completion of three background checks.

Preferred Qualifications

• Prior experience with college students, faculty and staff.
• Prior professional work experience in an academic setting.
• Prior experience using specific systems (Banner, SAP, Cascade, Starfish, Kuali, etc.).

Essential Functions

Please Note: These duties are to be performed with or without an accommodation. We are committed to providing reasonable accommodations in accordance with Americans with Disabilities Act (ADA).

• Ability to work in person on campus in an office setting.
• No or very limited physical effort required.
• No or very limited exposure to physical risks.
• Extensive writing skills (prepare and organize complex documents).
• Extensive verbal communication skills (provide information and assistance regularly).
• Basic math skills (addition, subtraction, multiplication, division).
• Most work done at a desk, utilizing a computer and phone.
• Work is normally performed in a typical interior/office work environment.
• Understanding of written and verbal directions.
• Ability to sit for long periods of time.
• Must be able to lift/pull/push up to 10 pounds.
• Dexterity of hands and fingers to operate a computer keyboard and mouse.

Posting Open Date 06/08/2026 Posting Close Date 06/23/2026 Special Instructions to Applicants Quicklink for Posting/Requisition https://jobs.millersville.edu/postings/15030

Applicant Documents

Required Documents

• Cover Letter/Letter of Application
• Resume

Optional Documents

• Curriculum Vitae
• Unofficial Transcripts 1
• Other Document 1
• Other Document 2
• Reference Letter 1
• Reference Letter 2
• Reference Letter 3
• DD 214

Supplemental Questions

Required fields are indicated with an asterisk (*).