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Department Manager I

Terracon

West Palm Beach, FL

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JOB DETAILS
SKILLS
Artificial Intelligence (AI), Asbestos, Business Development, Business Plan, Compensation and Benefits, Consulting, Corporate Policies, Cost Estimates, Credit and Collections, Customer Relations, Customer Support/Service, Data Collection, Develop and Maintain Customers, Drilling Equipment, Driver's License, Environmental Engineering, Environmental Sciences, Geology, Geophysics, Laboratory, Metrics, Office Management, Onboarding, Operations, Operations Management, People Management, Performance Reviews, Pricing, Profit & Loss, Profit & Loss Management, Project Planning, Project Tracking, Proposal Writing, QoS (Quality of Service), Quality Metrics, Quality Monitoring, Revenue Growth, Risk, Safety/Work Safety, Service Delivery, Staff Training, Sustainability, Time Management, Vehicle Fleets
LOCATION
West Palm Beach, FL
POSTED
2 days ago
Job Description

Supervise or monitor all projects in progress in the department to ensure that work is executed on time and in accordance with the client's requirements and within company policies, procedures and standards. Supervise the preparation of proposals and cost estimates to clients to ensure proper scoping of services, availability of manpower and pricing to achieve desired profitability. Supervise the daily operations of a department including staff training, development, and performance review, utilization of equipment and facilities, safety oversight, quality of services and work product, timely delivery of services and deliverables, and adherence to policies and procedure. Plan for and participate in business development activities to identify, develop, win, and execute project opportunities and build and maintain client relationships.

Responsibilities

  • Responsible for preparation of proposals and cost estimates.
  • With support from the Office Manager perform business and client development activities.
  • With support from the Office Manager develop and manage employee staffing plans, recruitment, selection and on-boarding.
  • With support from the Office Manager prepare and execute annual business plan for the department.
  • With support from the Office Manager oversee and manage the success of the key department metrics of revenue growth, staff chargeability, project billing and collections, and project profitability.
  • Develop understanding and be aware of project-related risk. Be familiar with what could go wrong on a project and how to protect the Company. Be familiar with company risk policies.
  • Lead safety efforts for team and ensure team follows safety rules and guidelines. Responsible for creating and modeling a safe work environment; demonstrates safety practices. Promote pre-task planning for all projects.
  • Responsible for continuous quality monitoring and improvement on projects. Monitor and promote quality standards and practices.
  • Responsible for providing consistent quality standards on project and proposal delivery.
  • Perform other duties as assigned.


  • Qualifications

  • Bachelor's degree in technical discipline practiced by the Firm including Engineering, Environmental Science or Geology and 5 years' practice experience. Or, in lieu of a degree, a minimum of 9 years' related experience.
  • Master's degree or PhD preferred.
  • A valid driver's license with acceptable violation history may be required.
  • Preferred Qualifications:
  • Certification or licensure in field of expertise.
  • Terracon Authorized Project Reviewer status preferred.

    About Us

    Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 8,000 curious minds focused on solving engineering and technical challenges from more than 200 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon's growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon was recognized as the #1 firm in Asbestos and Lead Abatement.

    Terracon's vision of "Together, we are best at people" is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.

    About the Team

    Innovation and hands-on practice come together in our geotechnical consulting services. We provide geotechnical services nationwide for a wide range of projects, drawing on six decades of historical geotechnical data, a fleet of more than 200 drill rigs, 140 accredited laboratories, and thousands of employees to quickly organize or capture site data wherever projects are located. From AI-supported solutions and predictive technologies to geophysics and traditional exploration, we deliver precision, value-added subsurface information and engineering and scientific expertise to solving our clients' challenges and achieve their goals for project sustainability, quality, and efficiency.

About the Company

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Terracon