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Department Assistant (Business Office)

Education Service Center Region

Woodway, TX

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JOB DETAILS
SKILLS
Administrative Skills, Billing, Budget Management, Budgeting, Communication Skills, Customer Relations, Customer Satisfaction, Data Analysis, Data Entry, Event Management, Federal Tax, Google Apps, Human Resources Processes, Information/Data Security (InfoSec), Interpersonal Skills, Interviewing Skills, Maintain Compliance, Microsoft Excel, Microsoft Windows Operating System, Multitasking, Office Equipment, Onboarding, PC (Personal Computer) Systems, Peripheral Hardware, Physical Demands, Policy Implementation, Presentation/Verbal Skills, Problem Solving Skills, Procedure Implementation, Project/Program Management, Proofreading, Public/Media/Press/Analyst Relations, Purchase Orders, Regulations, Resolve Customer Issues, Spreadsheets, Staff Policies, Staff Training, Team Player, Time Management, Training/Teaching, Travel Planning, Word Processing, Writing Skills
LOCATION
Woodway, TX
POSTED
Today
Job Description

This position will support the vision, mission and strategic priorities of ESC Region 12 by providing assistance and support to the Department of Information Services.
  • Provide general secretarial support to the department director and departmentstaff
  • Manage workshops/sessions for department
  • Handle travel arrangements and schedules
  • Effectively communicate and assist with tasks and projects
  • Maintain department budgets, invoicing, purchase orders and amendments
  • Coordinate office procedures and systems with department support staff
  • Maintain leave and time reporting records
  • Assist the department with the support of
  • Participate in ESC Region 12 and/or other professional development opportunities
  • Support recruitment, onboarding, and general HR processes.
Education/Certification
  • Associate's Degree required
  • Bachelor's preferred
  • Appropriate certifications or related work experience
Special Knowledge/Skills
  • Excellent communication skills, both written and verbal
  • Ability to facilitate, communicate, organize, problem-solve, and manage multiple projects
  • Positive attitude, dependable, team player
  • Able to implement QMS initiatives
  • Ability to implement policy and procedures
  • Ability to use software to develop spreadsheets, perform data analysis and word processing
  • Ability to manage budgets
  • Excellent public relations, organizational, communication and interpersonal skills
  • Proficiency in word processing, Excel, Windows and Google Apps
  • Manage multiple projects in a flexible and adaptable environment due to a variety of clients served
  • Handle critical deadlines, demonstrate initiative in difficult situations
  • Participate in ESC Region 12 and/or other professional development opportunities
General Responsibilities
  • Support and coordinate the operations of the Business Office and Registration.
  • Provide general secretarial support to the Director and the Department.
  • Assist with workshop preparation and data entry.
  • Proofread the department's written communications prior to release.
  • Make travel arrangements for out-of-region or out-of-state travel
  • Maintain department budgets and prepare and track purchase orders.
  • Provide assistance to the department support staff.
  • Maintain leave and time reporting records.
  • Coordinate office procedures and systems with department support staff, including session, conference, and special event management.
  • Coordinate and schedule interviews between candidates and hiring managers.
  • Maintain both digital and physical filing systems for employee records, policies, and departmental files, ensuring confidentiality and compliance.
  • Ensure all employee personnel files are complete, current, and compliant with relevant regulations, maintaining strict confidentiality.
  • Plan and provide onboarding training for new employees
  • Assist employees with general questions regarding benefits enrollment or plan changes and distribute benefits materials.
The applicant needs to possess these core values through words and actions to build positive, long term relationships with customers by demonstrating:
  • Professionalism, integrity, respect for others, expertise and credibility at all times
  • Quality in delivering what I promise and help create superior programs and services that add value beyond what is expected
  • Teamwork by working cooperatively with others to promote a positive and fun work environment
  • Adaptability by being flexible, attentive to change and ready to move quickly and decisively in response to the needs of customers
  • Innovation by contributing to the implementation of new or significantly improved services and delivery methods
  • Superior Service by providing personable, direct attention that delivers customer satisfaction beyond what is expected
Security Requirements

All positions at ESC 12 are defined as security-sensitive. Security-sensitive positions are those which require employees to be entrusted with certain types of data, whether electronic or in paper form. Those data elements, as defined by the ESC 12 Data Classification and Handling Policy may include, but not limited to:
  • Sensitive Personal Information (SPI)
  • Personally, Identifiable Information (PII)
  • Protected Health Information (PHI)
  • Family Educational Records (FERPA Data)
  • Federal Tax Information (FTI)
Benefit Information
  • ESC Region 12 provides monetary contribution up to $575 per month to use for employee/family healthcare and supplemental benefits.
  • Employee earns state personal, sick and vacation leave.
  • All employees contribute to both: Teachers Retirement System (TRS) and Social Security retirement programs
Mental Demands/Physical Demands/Environmental Factors

Tools/Equipment Used
  • Standard office equipment including personal computer and peripherals
Posture
  • Prolonged sitting, occasional bending/stooping, pushing/pulling, and twisting
Motion
  • Repetitive hand motions including frequent keyboarding and use of a mouse; occasional reaching
Lifting
  • Occasional light lifting and carrying (less than 15 pounds)
Environment
  • May work prolonged or irregular hours
Mental Demands
  • Manage multiple tasks and work cooperatively with others,
  • Maintain a calm attitude in demanding situations,
  • Make changes and adapt to various responsibilities on an ongoing basis,
  • Work with frequent interruptions, tight deadlines, and limited office space.

About the Company

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Education Service Center Region