Clinical Support, Co-Payments, Dental Insurance, Dental Technology, Detail Oriented, Fee Schedule, Leadership, Medical Diagnosis, Mentoring, Organizational Skills, Persuasion Skills, Presentation/Verbal Skills, Systems Administration/Management, Team Player, Telephone Skills, Treatment Plan
Active Dental | DFW Metroplex (Irving, Plano, Frisco, Flower Mound, Prosper)
Competitive Pay + Bonus Potential | 5 Thriving Locations | 1+ Years Experience Required
Are you a confident dental professional who loves connecting with patients, overcoming objections, and helping people say "yes" to their oral health?
At Active Dental, we are growing fast and looking for an experienced, high-performing Dental Treatment Coordinator to join our team! With 5 thriving locations across the Dallas-Fort Worth area, we don't just offer a job, we offer a long-term career path with real mentorship, competitive pay, and advancement opportunities.
You are the essential bridge between the doctor's diagnosis and the patient's commitment to care. If you value growth, financial success, teamwork, and a positive daily vibe, you'll fit right in.
Why You'll Love Working at Active Dental
- Top-Tier Compensation: Highly competitive base pay plus rewarding performance-based bonus opportunities.
- Location Options: Great career opportunities across Irving, Plano, Frisco, Flower Mound, and Prosper.
- Invest in Your Growth: Company-paid Seattle Study Club membership, CE courses, and clear routes to leadership.
- State-of-the-Art Environment: Work comfortably with advanced technology, modern dental software, and top-tier clinical support.
- Real Culture & Mentorship: A supportive, respectful, team-driven environment guided by our A.C.T.I.V.E.+ core values.
Key Responsibilities
As our primary Treatment Coordinator, you will act as the ultimate patient advocate, driving case acceptance and ensuring financial clarity by:
- Presenting and coordinating comprehensive treatment plans and timelines with absolute confidence.
- Preparing, explaining, and securing financial arrangements, payment timelines, and fee schedules.
- Navigating dental insurance benefits, verifying eligibility, and presenting clear copay estimates.
- Handling financial conversations and treatment objections comfortably, empathetically, and effectively.
- Being actively present during comprehensive exams to understand the clinical scope and patient needs.
- Following up diligently on large treatment plans, pending cases, and unscheduled care.
- Coordinating specialist referrals and seamless inter-office communication.
- Supporting front-office operations, including answering phones and processing payments as needed.
Qualifications
- Experience: Minimum 1 year of hands-on experience as a Dental Treatment Coordinator (Strictly Required).
- Case Mastery: Exceptional case presentation skills with a proven track record of driving case acceptance.
- Financial Confidence: Completely comfortable discussing large out-of-pocket costs and overcoming financial objections.
- Soft Skills: A warm, professional, and persuasive communication style that instantly builds trust.
- Organization: Highly organized, detail-oriented, and capable of managing tracking systems in a fast-paced environment.
- The Right Vibe: A self-motivated, adaptable, and team-oriented professional with a positive attitude.
Our Core Values: A.C.T.I.V.E.+
Accountability • Communication • Teamwork • Innovation • Vision • Empathy • Positivity
Your role will be absolutely essential in keeping our practice running smoothly, helping patients navigate their dental journeys, and ensuring they feel informed, supported, and comfortable moving forward with care.
Ready to Grow with a Values-Driven Team?
We'd love to meet you!
APPLY NOW Or learn more about our practice family at activedentalonline.com.