PATIENT CARE  and TREATMENT COORDINATOR

Join Our Compassionate & Innovative Team at Dental Reflections Dublin!

Are you feeling stretched thin at the front desk, juggling ringing phones, insurance headaches, and a schedule that feels reactive instead of intentional?

Do you wish you had clearer systems, stronger teamwork, and leadership that truly supports you instead of leaving you to “figure it out”?

Are you craving a positive atmosphere where your organization, communication skills, and critical thinking are genuinely valued?

At Dental Reflections Dublin, we believe the front office sets the standard for the practice. We are searching for a personable, growth-oriented Patient Care Coordinator who is passionate about more than just answering phones. We welcome someone who wants to be part of a collaborative, innovative dental team making a real difference in patients' lives.

Before you read about the role, let us share what makes Dental Reflections Dublin special.

The Details

Great hours:

Monday and Wednesday 7:30 am - 5:30pm with a one-hour lunch break

Tuesday 7:00 am – 4:30 pm with a one-hour lunch break

Thursday 7 am-2:30 pm 

Friday, 7:30 am - 2:30 pm

Great benefits:

• Paid Vacation: 1.5 weeks your first year, increasing with years of employment
• Paid Federal Holidays
• Paid day off for your birthday!!
• Health Insurance: Eligible the first 90 days following hire (HSA eligible plans available) with employer contribution
• 401K with up to 3% match: Eligible after 1 year
• Fun team outings: Bowling, karaoke, taco tuesday, painting pottery!
• Consistent growth reviews: With collaborative and supportive feedback

Why You'll Love Working With Us:

• You Set the Tone: The front office creates first and lasting impressions. Your warmth and organization directly impact the patient experience.
• True Collaboration: Our clinical and administrative teams work closely together
• Clear Systems & Innovation: We value efficient systems, digital workflows, and forward-thinking solutions.
• Growth-Oriented Culture: We believe in continuous improvement and investing in our team.
• A Culture of Fun: From our annual end of year dinner at one of the city's finest restaurants to team events, we celebrate hard work and success.

What You'll Do:

• Greet and warmly welcome patients to the practice
• Schedule, reschedule, and manage appointments thoughtfully and efficiently
• Assist patients with digital forms
• Prepare digital charts and daily schedules
• Present treatment plans clearly and confidently
• Coordinate referrals to specialists
• Verify insurance and payment methods; collect payments as needed
• Maintain accurate patient records and documentation
• Provide follow-up communication and appointment reminders
• Perform general administrative duties including phones, email, and office organization

Most importantly, you will help ensure the practice runs smoothly while making every patient feel valued and cared for.

What We're Looking For:

• A high school diploma or GED (additional administrative certifications are a plus)
• 1 year Dental Office experience
• Knowledge of dental terminology and practice management software is a plus
• Strong organizational and critical thinking skills
• Excellent communication and customer service abilities
• Professional phone etiquette
• A positive, patient-centered mindset
• Someone who enjoys challenges, problem-solving, and thinking creatively

If you love collaborating, improving systems, and creating exceptional experiences, you may be exactly who we're looking for.

How to Apply:

Ready to join a team that empowers you, values your contribution, and fosters both growth and joy? Along with completing your application, please include a creative introduction explaining why you would be a great addition to our team. Don't hold back, think outside the box with your formatting and approach.

We can't wait to meet you and grow together!

Job Type: Full-time