Dental Treatment Coordinator - Comfort Dental

Location: Colorado Springs, CO

Position Type: Full-Time

Salary: $18 - $30 per hour depending on experience

Job Summary: We are seeking a detail-oriented, reliable, and experienced Dental Treatment Coordinator to join our team. Among the duties of the position are discussing treatment needs with patients, managing patient billing processes, checking out patients, collecting co-payments, filing insurance claims, and ensuring accurate and timely reimbursements. This full-time position offers competitive pay between $18 and $30 per hour, depending on experience and qualifications.

Key Responsibilities:

• Billing and Claims Management:

  • Process and submit dental insurance claims accurately and in a timely manner.
  • Verify patient insurance coverage and benefits.
  • Follow up on unpaid claims and handle claim denials or rejections.
  • Post payments and adjustments to patient accounts.

• Patient Account Management:

  • Generate and send patient statements.
  • Manage patient billing inquiries and resolve discrepancies.
  • Set up payment plans for patients as needed.
  • Ensure accuracy in patient account records.

• Compliance and Documentation:

  • Maintain patient confidentiality and comply with HIPAA regulations.
  • Keep up-to-date with changes in insurance policies and billing codes.
  • Document all billing and payment activities thoroughly.

• Communication and Coordination:

  • Coordinate with dental office staff and insurance companies to resolve billing issues.
  • Communicate effectively with patients regarding their billing questions and concerns.
  • Assist in other administrative duties as needed.

Qualifications:

• High school diploma or equivalent; additional education or certification in medical/dental billing is a plus.
• Minimum of 1 year of experience in dental billing and treatment coordination.
• Proficient in dental billing software and electronic health records (EHR) systems (Dentrix a plus).
• Strong understanding of dental insurance policies, billing codes, and reimbursement procedures.
• Excellent attention to detail and organizational skills.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.

Benefits:

• Competitive hourly wage ($18 - $30 per hour) based on experience and qualifications.
• Health, dental, and vision insurance.
• Paid time off (PTO) and holidays.
• Retirement plan options.
• Opportunities for professional development and growth.

How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience. 

We are an equal opportunity employer and encourage all qualified candidates to apply. We look forward to welcoming a new member to our team who is dedicated to providing excellent service and support to our patients and staff.